Community.com vs. Textedly Comparison


Community.com Community	Textedly	+	+
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		Related Products Attentive Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial. 1,546 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. 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The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 426 Ratings Visit Website Notifyre Elevate your business communications with Notifyre's secure SMS and fax solutions. We're ISO 27001 certified and fully HIPAA compliant, providing BAA's, user access controls and audit trails and more security features. Benefit from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans. Fax service features include: - Online Fax Platform - Email to Fax and Fax to Email - Fax API -Online Fax Numbers -Fax Number Porting -Fax Broadcast Text messaging service features include: - 10DLC Registration -> Book a Demo for one-on-one guidance! - SMS & MMS Online, Email to SMS, SMS & MMS API - Mass Text Messaging & SMS Marketing - Subscriber Management Tools - Bulk Upload Contacts to Address Book - Create SMS Templates & Personalization Fields Outstanding value and 5-star service. Our dedicated team are here to help. We are 100% committed to providing the very best service. 52 Ratings Visit Website Extole Fight skyrocketing paid media costs by turning your customers into a primary vehicle for acquisition, awareness, and activation with Extole. 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Book a demo to see how Extole can unlock the full potential of your customer advocacy programs. 71 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| RCS: RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 594 Ratings Visit Website Caller ID Reputation Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. 42 Ratings Visit Website
About Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.	About SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Entrepreneurs, Small Businesses, Artists, Creators, Public Figures, Media Companies, Brands, and Enterprises	Audience Serves small and medium-sized businesses as well as large-scale enterprises.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $24.00/month Starting at just $24 per month. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I love that my clients get to be anonymous especially because they’re living with HIV/AIDS. It’s allowing me to reach them in a more personalized way that eliminates fear & stigma. Very easy to send text messages and manage the responses. It's so simple that anyone could use it to reach their audience. Community was a great way for us to take advantage of SMS to reach out to our clients whom we previously were only able to connect with over one medium at scale being email. I love Community and use it all the time to communicate with fans of my writing. Recently, I had to contact customer service with an issue that they quickly and efficiently took care of. The follow-up to my inquiry was exceptional and above and beyond. Community.com enables businesses and brands to communicate effectively with their audience on a media that has very high open rate, and enabling compliant opt-outs. Cons Some features are only available with the upgrade. I wish I could do auto reply for certain group sign ups. I haven't really played with all of the functions, but it seems like pretty simple software. The ONLY thing Community doesn't have is a way for our clients to select which 'tag' they'd like to opt-in for without our direct involvement to make it happen. Ex: we have three markets in which we operate and people that sign up for our texts prefer only a couple of those markets rather than them all. They can send us a text back with what market they prefer, but at that point, there is unneeded friction by having to have myself go back in there to manually input their desired market or 'tag'. I can’t think of any cons either for me or my subscribers! More app features on Community.com could be helpful.	Pros & Cons from Real Users Pros The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated. Cons I didn't have any issues with Textedly. Customer service got me up and running it very little time.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Community Founded: 2018 United States community.com	Company Information Textedly Founded: 2015 United States www.textedly.com
Alternatives SimpleTexting Sinch	Alternatives TextUs
Voizee	SlickText
SMS-Magic Screen-Magic Mobile Media Inc	Text Request
TXTImpact	TXTImpact
Text Request View All	Podium View All
Categories Business Text Messaging Community Conversational Marketing Customer Engagement Influencer Marketing SMS Marketing	Categories Bulk SMS Business Text Messaging Customer Communications Management Customer Engagement Customer Experience Customer Service Customer Success Mobile Marketing Proactive Notification SMS Gateways SMS Marketing
Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features Community Features Content Management Content Moderation Discussions / Forums Event Management Group Management Ideation / Crowdsourcing Member Directory Membership Management Social Media Management Website Management White Label Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat Influencer Marketing Features Campaign Management CRM Faceted Search / Filtering Influencer Discovery Payment Tracking ROI Tracking Social Media Monitoring	Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Mobile Marketing Features Channel Attribution Contextual Targeting Coupons Email Marketing Engagement Monitoring In-App Marketing Location-Based Marketing Push Notifications Text Messaging Text-to-Win
Integrations ActBlue Axis LMS ChatGPT HubSpot CRM HubSpot Customer Platform Klaviyo Mailchimp Salesforce Agentforce Marketing Shopify WhatsApp Zapier Show More Integrations View All 10 Integrations	Integrations ActBlue Axis LMS ChatGPT HubSpot CRM HubSpot Customer Platform Klaviyo Mailchimp Salesforce Agentforce Marketing Shopify WhatsApp Zapier Show More Integrations View All 1 Integration
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