Community.com

Community.com

Community
4.7 out of 5 stars
Community.com TextKy

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Community.com:

About

Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
TextKy:

About

TextKy is a cutting-edge text messaging platform designed for businesses. With TextKy, you can effortlessly send text messages to your contacts, whether individually or in bulk, using an advanced flow system for automated campaigns. The platform leverages ChatGPT to help you create personalized and engaging SMS marketing campaigns. It streamlines communication by allowing you to manage SMS, contacts, and emails all in one place. Say goodbye to ineffective text marketing – TextKy ensures your messages reach the right audience, offering a faster, better, and easier way to conduct business texting.
Community.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TextKy:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Community.com:

Audience

Entrepreneurs, Small Businesses, Artists, Creators, Public Figures, Media Companies, Brands, and Enterprises
TextKy:

Audience

SMBs, Companies wo wants to communicate with its clients
Community.com:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TextKy:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Community.com:

API

Offers API Supported
TextKy:

API

Offers API Not Supported
Community.com:

Screenshots and Videos

TextKy:

Screenshots and Videos

No images available
Community.com:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TextKy:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Community.com:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.8 / 5
support 5.0 / 5
TextKy:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Community.com:

Pros & Cons from Real Users

Pros

  • I love that my clients get to be anonymous especially because they’re living with HIV/AIDS. It’s allowing me to reach them in a more personalized way that eliminates fear & stigma.
  • Very easy to send text messages and manage the responses. It's so simple that anyone could use it to reach their audience.
  • Community was a great way for us to take advantage of SMS to reach out to our clients whom we previously were only able to connect with over one medium at scale being email.
  • I love Community and use it all the time to communicate with fans of my writing. Recently, I had to contact customer service with an issue that they quickly and efficiently took care of. The follow-up to my inquiry was exceptional and above and beyond.
  • Community.com enables businesses and brands to communicate effectively with their audience on a media that has very high open rate, and enabling compliant opt-outs.

Cons

  • Some features are only available with the upgrade. I wish I could do auto reply for certain group sign ups.
  • I haven't really played with all of the functions, but it seems like pretty simple software.
  • The ONLY thing Community doesn't have is a way for our clients to select which 'tag' they'd like to opt-in for without our direct involvement to make it happen. Ex: we have three markets in which we operate and people that sign up for our texts prefer only a couple of those markets rather than them all. They can send us a text back with what market they prefer, but at that point, there is unneeded friction by having to have myself go back in there to manually input their desired market or 'tag'.
  • I can’t think of any cons either for me or my subscribers!
  • More app features on Community.com could be helpful.
Community.com:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TextKy:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Community.com:

Company Information

Community
Founded: 2018
United States
community.com
TextKy:

Company Information

TextKy
Founded: 2023
United States
textky.com
Community.com:

Alternatives

SimpleTexting

SimpleTexting

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4.9 out of 5 stars
TextKy:

Alternatives

SimpleTexting

SimpleTexting

Sinch
4.9 out of 5 stars
Community.com:
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Text4Customers

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SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
5.0 out of 5 stars
TextKy:
Community.com:
TextKy:
TXT180

TXT180

4.9 out of 5 stars
Community.com:
Text Request

Text Request

4.0 out of 5 stars
TextKy:
Community.com:

Categories

TextKy:

Categories

Community.com:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Community Features

Content Management Not Supported
Content Moderation Supported
Discussions / Forums Not Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Influencer Marketing Features

Campaign Management Supported
CRM Not Supported
Faceted Search / Filtering Not Supported
Influencer Discovery Not Supported
Payment Tracking Not Supported
ROI Tracking Not Supported
Social Media Monitoring Not Supported
Community.com:

Integrations

ChatGPT Supported
ActBlue Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Klaviyo Supported
Mailchimp Supported
Salesforce Agentforce Marketing Supported
Shopify Supported
WhatsApp Supported
Zapier Supported
TextKy:

Integrations

ChatGPT Supported
ActBlue Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Klaviyo Not Supported
Mailchimp Not Supported
Salesforce Agentforce Marketing Not Supported
Shopify Not Supported
WhatsApp Not Supported
Zapier Not Supported
Community.com:
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Claim Community.com and update features and information
TextKy:
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Claim TextKy and update features and information