Community.com

Community.com

Community
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About

Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.

About

SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Entrepreneurs, Small Businesses, Artists, Creators, Public Figures, Media Companies, Brands, and Enterprises

Audience

Organizations of all sizes across all industries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love that my clients get to be anonymous especially because they’re living with HIV/AIDS. It’s allowing me to reach them in a more personalized way that eliminates fear & stigma.
  • Very easy to send text messages and manage the responses. It's so simple that anyone could use it to reach their audience.
  • Community was a great way for us to take advantage of SMS to reach out to our clients whom we previously were only able to connect with over one medium at scale being email.
  • I love Community and use it all the time to communicate with fans of my writing. Recently, I had to contact customer service with an issue that they quickly and efficiently took care of. The follow-up to my inquiry was exceptional and above and beyond.
  • Community.com enables businesses and brands to communicate effectively with their audience on a media that has very high open rate, and enabling compliant opt-outs.

Cons

  • Some features are only available with the upgrade. I wish I could do auto reply for certain group sign ups.
  • I haven't really played with all of the functions, but it seems like pretty simple software.
  • The ONLY thing Community doesn't have is a way for our clients to select which 'tag' they'd like to opt-in for without our direct involvement to make it happen. Ex: we have three markets in which we operate and people that sign up for our texts prefer only a couple of those markets rather than them all. They can send us a text back with what market they prefer, but at that point, there is unneeded friction by having to have myself go back in there to manually input their desired market or 'tag'.
  • I can’t think of any cons either for me or my subscribers!
  • More app features on Community.com could be helpful.

Pros & Cons from Real Users

Pros

  • I very much appreciated how smooth and fast my representative was able to assist me with the question I had.
  • - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store
  • I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.
  • Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.
  • Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.

Cons

  • I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
  • - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you.
  • I truly don’t have any cons. The service was exceptional!
  • I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.
  • Nothing much to note here. Still pretty new to this and have yet to find a fault.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Community
Founded: 2018
United States
community.com

Company Information

SlickText
Founded: 2012
United States
www.slicktext.com

Alternatives

Alternatives

SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
txtsignal

txtsignal

Seventh Compass

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Influencer Marketing Features

Campaign Management
CRM
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Integrations

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Shopify
Zapier
ActBlue
ActiveCampaign
Campaign Monitor
ChatGPT
Constant Contact
Drip
HubSpot Marketing Hub
Keap
Klaviyo
Make
Meta Ads
Salesforce
Salesforce Agentforce Marketing
Slack
WhatsApp

Integrations

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Shopify
Zapier
ActBlue
ActiveCampaign
Campaign Monitor
ChatGPT
Constant Contact
Drip
HubSpot Marketing Hub
Keap
Klaviyo
Make
Meta Ads
Salesforce
Salesforce Agentforce Marketing
Slack
WhatsApp
Claim Community.com and update features and information
Claim Community.com and update features and information
Claim SlickText and update features and information
Claim SlickText and update features and information