Community.com

Community.com

Community
4.7 out of 5 stars
Community.com MyRepChat

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Community.com:

About

Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
MyRepChat:

About

Birthdays, anniversaries, events, appointments, and more! Clients will never have to download an app or software to communicate with you. Scheduled, automated, and efficient client communication — leaving you more time to do what you do best. We communicate directly with your compliance department, ensuring your messages are properly monitored and retained. Easily import your contacts from your CRM or your mobile phone and begin texting immediately. Your conversations will be instantly archived in your CRM. You can plan and schedule messages in the future and create recurring messages to celebrate important dates. Push send once, and be worry-free while your marketing is executed! If you don’t have a landline number to text enable, we can create a text number for you and auto-forward all calls to your number of choice.
Community.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MyRepChat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Community.com:

Audience

Entrepreneurs, Small Businesses, Artists, Creators, Public Figures, Media Companies, Brands, and Enterprises
MyRepChat:

Audience

Financial businesses searching for a texting solution to communicate with their clients
Community.com:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
MyRepChat:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Community.com:

API

Offers API Supported
MyRepChat:

API

Offers API Not Supported
Community.com:

Screenshots and Videos

MyRepChat:

Screenshots and Videos

Community.com:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MyRepChat:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Community.com:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.8 / 5
support 5.0 / 5
MyRepChat:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Community.com:

Pros & Cons from Real Users

Pros

  • I love that my clients get to be anonymous especially because they’re living with HIV/AIDS. It’s allowing me to reach them in a more personalized way that eliminates fear & stigma.
  • Very easy to send text messages and manage the responses. It's so simple that anyone could use it to reach their audience.
  • Community was a great way for us to take advantage of SMS to reach out to our clients whom we previously were only able to connect with over one medium at scale being email.
  • I love Community and use it all the time to communicate with fans of my writing. Recently, I had to contact customer service with an issue that they quickly and efficiently took care of. The follow-up to my inquiry was exceptional and above and beyond.
  • Community.com enables businesses and brands to communicate effectively with their audience on a media that has very high open rate, and enabling compliant opt-outs.

Cons

  • Some features are only available with the upgrade. I wish I could do auto reply for certain group sign ups.
  • I haven't really played with all of the functions, but it seems like pretty simple software.
  • The ONLY thing Community doesn't have is a way for our clients to select which 'tag' they'd like to opt-in for without our direct involvement to make it happen. Ex: we have three markets in which we operate and people that sign up for our texts prefer only a couple of those markets rather than them all. They can send us a text back with what market they prefer, but at that point, there is unneeded friction by having to have myself go back in there to manually input their desired market or 'tag'.
  • I can’t think of any cons either for me or my subscribers!
  • More app features on Community.com could be helpful.
Community.com:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
MyRepChat:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Community.com:

Company Information

Community
Founded: 2018
United States
community.com
MyRepChat:

Company Information

MyRepChat
Founded: 2016
United States
ionlake.com/myrepchat/
Community.com:

Alternatives

SimpleTexting

SimpleTexting

Sinch
4.9 out of 5 stars
MyRepChat:

Alternatives

Business Texting

Business Texting

TextBetter
Community.com:
MyRepChat:
Community.com:
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
5.0 out of 5 stars
MyRepChat:
Text My Main Number

Text My Main Number

5.0 out of 5 stars
Community.com:
MyRepChat:
Community.com:
Text Request

Text Request

4.0 out of 5 stars
MyRepChat:
Community.com:

Categories

MyRepChat:

Categories

SMS Marketing Supported
Community.com:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Community Features

Content Management Not Supported
Content Moderation Supported
Discussions / Forums Not Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Influencer Marketing Features

Campaign Management Supported
CRM Not Supported
Faceted Search / Filtering Not Supported
Influencer Discovery Not Supported
Payment Tracking Not Supported
ROI Tracking Not Supported
Social Media Monitoring Not Supported
Community.com:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
ActBlue Supported
Archive Intel Not Supported
Arctera Enterprise Vault Not Supported
Copper Not Supported
Erado Not Supported
Global Relay Not Supported
Intradyn Not Supported
Keap Not Supported
Less Annoying CRM Not Supported
Mailchimp Supported
Nitrogen Not Supported
Patrina Not Supported
Shopify Supported
Smarsh Not Supported
SmartOffice Not Supported
Wealthbox Not Supported
WhatsApp Supported
Zapier Supported
MyRepChat:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
ActBlue Not Supported
Archive Intel Supported
Arctera Enterprise Vault Supported
Copper Supported
Erado Supported
Global Relay Supported
Intradyn Supported
Keap Supported
Less Annoying CRM Supported
Mailchimp Not Supported
Nitrogen Supported
Patrina Supported
Shopify Not Supported
Smarsh Supported
SmartOffice Supported
Wealthbox Supported
WhatsApp Not Supported
Zapier Not Supported
Community.com:
Claim Community.com and update features and information
Claim Community.com and update features and information
MyRepChat:
Claim MyRepChat and update features and information
Claim MyRepChat and update features and information