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About

Commune is the all-in-one AI-powered community platform that provides a personally optimized community experience to achieve scalability while reducing churn. Commune realizes impactful customer communication at scale. Interactive and unified customer communication, a one-stop shop for customers and admins. All features in one place mean all the data in one place. Keep Track of customers' behavior across features. Commune fully integrates with your CRM. Data-driven community experience optimization, with workflow and personalization features. Provide users with spaces where they can interact with each other for P2P support. Organize up-to-date knowledge about your product and services. Manage webinars and other events related to your product and services. Send out email notifications and push notifications when you publish content. Conduct surveys and gather user feedback to identify future business and product opportunities.

About

Verint Community is a community-led social commerce platform that creates business opportunities from customer collaborations. Social commerce platforms help businesses to drive sales through online communities, and Verint Community’s customizable, interoperable, fully-featured platform leads the way for socially-driven e-commerce. Community’s forum features deliver social engagement for your organization by providing you with the right customer insights to make data-driven decisions. An active, open discussion forum facilitates brand trust and leads to organic conversions through shared real-life experiences and interactions. Verint Community is equipped out-of-the-box with the features and functions to support a social commerce environment. Discussion and Q&A forums can be fully-customized visually, as well as utilizing modern, responsive UX for ease-of-use. Acting as a cornerstone of interaction, forums become a place where your business reputation can grow through customer service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a customer communication platform to manage user interaction and improve community success

Audience

Businesses looking for a community-led social commerce platform to create business opportunities from customer collaboration

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commune
United States
commune.us

Company Information

Verint
Founded: 1994
United States
www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/

Alternatives

Alternatives

Tryyb

Tryyb

Mocaworks

Categories

Categories

Integrations

COZYROC SSIS+ Suite
Kova
Microsoft SharePoint
Microsoft Teams
Salesforce
Sitecore
Slack
Unblu
Zapier
iVision Plus

Integrations

COZYROC SSIS+ Suite
Kova
Microsoft SharePoint
Microsoft Teams
Salesforce
Sitecore
Slack
Unblu
Zapier
iVision Plus
Claim Commune and update features and information
Claim Commune and update features and information
Claim Verint Community and update features and information
Claim Verint Community and update features and information