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About

We make it easy to provide your customers with the best shopping experience possible, regardless of channel. Treat your customers as individuals and personalize their club, eCommerce, and tasting room experiences. A deeper understanding of your tasting room guest and their relationship with your brand. Proactive tools to cut down on customer inquiries with tools like auto account updater, automatic club emails, and intuitive interfaces. Commerce7's systems intuitive search, data displays, and reports put the information you need at your fingertips. Commerce7 was built for speed. Process 1000 club members in 90 seconds and, on average, APIs respond in less than 100 milliseconds.

About

Being 100% Aussie built and supported our goal is simple, we're here to help Australian and New Zealand wineries grow their DtC sales. vinCreative provides a cloud-based software solution that specifically caters to the needs of wineries. We unite your business by connecting our powerful CRM, eCommerce website, an industry-leading Wine Club, Cellar Door POS, DtC Marketing Newsletters, Multi-Warehouse, and Inventory Control. What's best - it's all one system so, whether you're in the Cellar Door serving customers, hosting an event, or building your next communication piece, you'll be sure you have the most accurate and up-to-date information on your customers, inventory items, and business records. Know who your customers are in an instant with real-time customer buyer personas. Make better business decisions with business intelligence reporting. vinCreative boasts world-class API integrations with vintrace, Vinsight, Ezy Systems, Xero, Klaviyo Now Book It aswell as Freight companies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Wineries looking for an eCommerce platform

Audience

Wineries that have a tasting room or cellar and run wine clubs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$179
Monthly price includes professional onboarding and Wine Club, Website, POS, Newsletters, BI reports, Fulfillment, Hosting, Management, Customer Support and so much more.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Everything is on one place so you can get a big picture of what each customer spends or events they attend.
  • None come to mind after working with them for 6 months.

Cons

  • Your register POS view is actually their website Vinoshipper and Commerce 7 do not sync as they state it does Their email campaign does not work if there are emails that are faulty. The system quits after 8 faulty emails and will not send out your campaign. Customer service is lacking. There is no phone number or chat just an email and they take awhile to get back to you. It is very expensive. They charge you $400 a month plus 1% They have no action plan if their system goes down or if the internet stops working. They will tell you that their only source to help you is to email them and wait for them to reply as soon as they can. They make you watch videos that are outdated to set up the system on your own. They have moved buttons around and have given different names to the buttons and still expect you to use the same outdated videos. If you need help setting anything up, you email them and they give you maybe one time slot 5 days from your request.
  • Customer service. They don’t understand fulfillment. They don’t care about their customers. They don’t understand sales outside of mass market online wine/retail. No customization options.

Pros & Cons from Real Users

Pros

  • vinCreative offers a fully integrated system to save our business time. Since going live, we have grown our wine club substantially which is largely due to the product they deliver. The interface is intuitive and fast. We looked at all competitors and no other system matched what vinCreative could offer.

Cons

  • As it's a SaaS-delivered application is only suitable for wineries with good internet access. However, the StarLink system we have installed is working great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Commerce7
Founded: 2018
Canada
commerce7.com

Company Information

vinCreative
Founded: 2018
Australia
vincreative.com

Alternatives

Alternatives

WithWine

WithWine

Vinium
VinWizard

VinWizard

Wine Technology Marlborough
Blended

Blended

Blended Technologies

Categories

eCommerce Supported
Winery Supported

Categories

Winery Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Supported
Inventory Management Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

Integrations

Alipay Supported
Apple Pay Supported
Avalara Supported
Edge Supported
Ekos Supported
Facebook Supported
Google Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IntegraPay Not Supported
Little Hotelier Not Supported
Microsoft Outlook Supported
Rezdy Not Supported
Shopping Feed Supported
SimpleTexting Supported
TapMango Supported
TeraVina Supported
Tock Supported
WordPress Supported

Integrations

Alipay Not Supported
Apple Pay Not Supported
Avalara Not Supported
Edge Not Supported
Ekos Not Supported
Facebook Not Supported
Google Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IntegraPay Supported
Little Hotelier Supported
Microsoft Outlook Not Supported
Rezdy Supported
Shopping Feed Not Supported
SimpleTexting Not Supported
TapMango Not Supported
TeraVina Not Supported
Tock Not Supported
WordPress Not Supported
Claim Commerce7 and update features and information
Claim Commerce7 and update features and information
Claim vinCreative and update features and information
Claim vinCreative and update features and information