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About

We make it easy to provide your customers with the best shopping experience possible, regardless of channel. Treat your customers as individuals and personalize their club, eCommerce, and tasting room experiences. A deeper understanding of your tasting room guest and their relationship with your brand. Proactive tools to cut down on customer inquiries with tools like auto account updater, automatic club emails, and intuitive interfaces. Commerce7's systems intuitive search, data displays, and reports put the information you need at your fingertips. Commerce7 was built for speed. Process 1000 club members in 90 seconds and, on average, APIs respond in less than 100 milliseconds.

About

Intuitive and easy to use, Vines OS is the only platform you need, with powerful point-of-sale, club management, ecommerce, and tasting reservations all under one roof. Vines OS is also fully integrated with Revel Systems POS, for the ultimate restaurant POS management. Manage multiple wine clubs and set member discounts with tiered levels. Convert buyers to members as they buy your wine online. When it’s time to issue a club release, batch process the orders, print shipping labels and manage shipments and pickups. Filter to find your most loyal members and blast out an email campaign. You can manage even the smallest detail, from state and age compliance to label printing. Quickly add new wines and configure multi-tiered member or case discounts. Our streamlined cart checkout shows your members their appropriate discounts, and encourages customers to upgrade into a club with just a click.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Wineries looking for an eCommerce platform

Audience

Wineries, wine bars, wine retailers, breweries and distilleries seeking a cloud-based, direct-to-consumer solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$149 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Everything is on one place so you can get a big picture of what each customer spends or events they attend.
  • None come to mind after working with them for 6 months.

Cons

  • Your register POS view is actually their website Vinoshipper and Commerce 7 do not sync as they state it does Their email campaign does not work if there are emails that are faulty. The system quits after 8 faulty emails and will not send out your campaign. Customer service is lacking. There is no phone number or chat just an email and they take awhile to get back to you. It is very expensive. They charge you $400 a month plus 1% They have no action plan if their system goes down or if the internet stops working. They will tell you that their only source to help you is to email them and wait for them to reply as soon as they can. They make you watch videos that are outdated to set up the system on your own. They have moved buttons around and have given different names to the buttons and still expect you to use the same outdated videos. If you need help setting anything up, you email them and they give you maybe one time slot 5 days from your request.
  • Customer service. They don’t understand fulfillment. They don’t care about their customers. They don’t understand sales outside of mass market online wine/retail. No customization options.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Commerce7
Founded: 2018
Canada
commerce7.com

Company Information

Vines OS
Founded: 2002
United States
www.vinesos.com

Alternatives

Alternatives

Bloom

Bloom

Ply Interactive

Categories

eCommerce Supported
Winery Supported

Categories

Distillery Supported
eCommerce Supported
Winery Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Point of Sale (POS) Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Integrations

Avalara Supported
Edge Supported
Facebook Supported
Forter Supported
Google Supported
Google Pay Supported
Help Scout Supported
HubSpot CRM Supported
InnoVint Supported
Mailchimp Supported
Microsoft Outlook Supported
QuickBooks Online Supported
ShipStation Supported
Shippit Supported
Shippo Supported
Shogo Supported
Shopping Feed Supported
TeraVina Supported
Tock Supported
WordPress Supported

Integrations

Avalara Not Supported
Edge Not Supported
Facebook Not Supported
Forter Not Supported
Google Not Supported
Google Pay Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
InnoVint Not Supported
Mailchimp Not Supported
Microsoft Outlook Not Supported
QuickBooks Online Not Supported
ShipStation Not Supported
Shippit Not Supported
Shippo Not Supported
Shogo Not Supported
Shopping Feed Not Supported
TeraVina Not Supported
Tock Not Supported
WordPress Not Supported
Claim Commerce7 and update features and information
Claim Commerce7 and update features and information
Claim Vines OS and update features and information
Claim Vines OS and update features and information