Freshtix

Freshtix

Ticket Alternative/Freshtix
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About

We make it easy to provide your customers with the best shopping experience possible, regardless of channel. Treat your customers as individuals and personalize their club, eCommerce, and tasting room experiences. A deeper understanding of your tasting room guest and their relationship with your brand. Proactive tools to cut down on customer inquiries with tools like auto account updater, automatic club emails, and intuitive interfaces. Commerce7's systems intuitive search, data displays, and reports put the information you need at your fingertips. Commerce7 was built for speed. Process 1000 club members in 90 seconds and, on average, APIs respond in less than 100 milliseconds.

About

Freshtix ticketing platform is widely used by music festivals like Candler Park Music and Food Festival, food festivals like Taste of Atlanta and Taste of Charleston, beer festivals such as the Vermont Brewers Festival and music venues and clubs nationwide. We provide RFID technology for venues, festivals and events, event marketing and event staff. Whether you need festival ticketing or venue ticketing we believe in keeping life fresh, and that means providing a solution that benefits awesome events of all varieties and sizes. With Freshtix you can list a small free event to collect RSVPs or a large multi-day music festival with tens of thousands of attendees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Wineries looking for an eCommerce platform

Audience

Venues, festivals and event organizers looking for a Ticketing solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$1.49 per ticket
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Everything is on one place so you can get a big picture of what each customer spends or events they attend.
  • None come to mind after working with them for 6 months.

Cons

  • Your register POS view is actually their website Vinoshipper and Commerce 7 do not sync as they state it does Their email campaign does not work if there are emails that are faulty. The system quits after 8 faulty emails and will not send out your campaign. Customer service is lacking. There is no phone number or chat just an email and they take awhile to get back to you. It is very expensive. They charge you $400 a month plus 1% They have no action plan if their system goes down or if the internet stops working. They will tell you that their only source to help you is to email them and wait for them to reply as soon as they can. They make you watch videos that are outdated to set up the system on your own. They have moved buttons around and have given different names to the buttons and still expect you to use the same outdated videos. If you need help setting anything up, you email them and they give you maybe one time slot 5 days from your request.
  • Customer service. They don’t understand fulfillment. They don’t care about their customers. They don’t understand sales outside of mass market online wine/retail. No customization options.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Commerce7
Founded: 2018
Canada
commerce7.com

Company Information

Ticket Alternative/Freshtix
Founded: 2004
United States
www.freshtix.com

Alternatives

Alternatives

FestivalPro

FestivalPro

Festival Pro
Agile Ticketing

Agile Ticketing

Agile Ticketing Solutions

Categories

eCommerce Supported
Winery Supported

Categories

RFID Supported
Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Integrations

365WineTrade Supported
Alipay Supported
Apple Pay Supported
Avalara Supported
Edge Supported
Ekos Supported
Facebook Supported
Forter Supported
Google Supported
Help Scout Supported
HubSpot CRM Supported
InnoVint Supported
Mailchimp Supported
Microsoft Outlook Supported
ShipStation Supported
Shippit Supported
Shippo Supported
Shogo Supported
Shopping Feed Supported
WordPress Supported

Integrations

365WineTrade Not Supported
Alipay Not Supported
Apple Pay Not Supported
Avalara Not Supported
Edge Not Supported
Ekos Not Supported
Facebook Not Supported
Forter Not Supported
Google Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
InnoVint Not Supported
Mailchimp Not Supported
Microsoft Outlook Not Supported
ShipStation Not Supported
Shippit Not Supported
Shippo Not Supported
Shogo Not Supported
Shopping Feed Not Supported
WordPress Not Supported
Claim Commerce7 and update features and information
Claim Commerce7 and update features and information
Claim Freshtix and update features and information
Claim Freshtix and update features and information