CrucialCRM

CrucialCRM

Phenomena Technologies Inc
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About

Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.

About

CrucialCRM is a cloud-based customer relationship management platform for small and midsize businesses, sales teams, agencies, and service providers. It combines contact and deal management with multi-pipeline Kanban boards, shared inboxes, email campaigns, social publishing, appointment booking, workflow automation, and reporting. Teams can track customer activity and follow-ups on contact timelines, coordinate conversations, schedule social content, create booking pages, and manage campaigns in one workspace. AVA, CrucialCRM’s AI assistant, supports lead research and qualification, outreach drafting, and CRM updates. The platform also connects with calendar services and social networks, and offers customizable workflows for routine sales and marketing tasks.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to midsize businesses.

Audience

Small and medium businesses (SMBs), B2B sales teams, digital marketing agencies, service providers, consultants, and growth-focused businesses looking to replace multi-tool software sprawl with a single AI-powered CRM.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29.00/month/user
Starting price $29.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Robust functionality that rivals enterprise players at half the cost. Highly customizable without programmer intervention.
  • Excellent sales automation and lead management. Good reporting. Very easy to use. Rapid ROI.

Cons

  • No multi language support - we were hoping for not only an English version but Dutch as well.
  • Integration with 3rd party programs a bit limited, but can use Zappier for other integrations

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Commence
Founded: 1988
United States
www.commence.com

Company Information

Phenomena Technologies Inc
Founded: 1999
Canada
phenomenatech.com

Alternatives

Alternatives

Convarza AI

Convarza AI

Pronnel Technology
Trojan

Trojan

Trojan Trading

Categories

CRM Supported

Categories

AI CRM Supported
CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Integrations

Anthropic Not Supported
Apollo Not Supported
Facebook Not Supported
Gemini Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Hunter Not Supported
LinkedIn Not Supported
Microsoft Outlook Not Supported
OpenAI Not Supported
Serper Not Supported
Stripe Not Supported
X (Twitter) Not Supported
YouTube Not Supported

Integrations

Anthropic Supported
Apollo Supported
Facebook Supported
Gemini Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Hunter Supported
LinkedIn Supported
Microsoft Outlook Supported
OpenAI Supported
Serper Supported
Stripe Supported
X (Twitter) Supported
YouTube Supported
Claim Commence and update features and information
Claim Commence and update features and information
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