Comiseo

Comiseo

ConversionPoint Technologies
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About

Comiseo is a CRM suite that offers: Fully-integrated customer relationship management, order history and membership controls. Flexible payment and gateway options for credit card processing. Sales funnel and checkout optimizes ROI. Increase average tickets, upsell controls and memberships for recurring billing.

About

Whether your nonprofit group is running a virtual event, an in-person gala auction, or a hybrid event (with some guests in-person, and some remote) SchoolAuction.net has you covered with a full-service auction management system. Sell tickets, solicit donations, build your catalog, and print all the collateral you need before your event, then manage the entire event night, from check-in through check-out. Use our credit card processor, or connect your own (must be compatible with Authorize.net or one of our other supported gateways). Want to maximize your group's fundraising by earning money in between auctions? A choice of templates makes it easy to create unique online campaigns for all of your fundraisers: crowdfunds, annual giving, online stores, event tickets, memberships, pledge-athons and so much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a full-featured CRM

Audience

Non-profit organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79/event
We have four plans for non-profit organizations, depending on your needs. Call or email us to discuss which is right for your auction or fundraiser.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Check in and check out for auction goers is easy and seamless. Purchasing tickets is easy and secure. If the user has attended an event before, school auction remembers them and can save information, speeding up the purchasing process. The platform is one of the best I’ve seen for managing an auction. We’ve used it for years and love it!
  • We love the flexibility and ease in setting up our events. It has been great, and the customer support is outstanding.
  • They have great features to make an event run smoothly. Their self check-in and self check-out have made the event open and closes so much easier. Guests can store their credit card information ahead of time (they are purged after the event) and then pay their bill at the end of the night using their smart phone. No more hassled guests standing in line at the end of the night. They also provide features which allow guests to round up their bill, add a donation or pay the credit card fees. Most people are happy to pay these small amounts and it adds up quickly. They also have a practice site which is awesome for working out the kinks and figuring out how things will run if you're trying out a new feature. We are doing an online auction for the first time this year so I used the test site to set up a mock online auction for my team to see how it works. This year when the pandemic hit, they quickly came out with software to host an online event. They also provided lots of helpful information on how to transition from live to virtual. One thing I really appreciate is that they allow you to access your archived events. When I was researching event software, most companies would give you a certain amount of time to download data before purging the event. Being able to refer back to past years is really helpful. I often go back to see how I set up a certain feature or to copy and paste a description of an item that was donated in a past year.
  • Intuitive. If you are even fairly comfortable with computers you can figure this out and get up to speed quickly! Easy to use. Straightforward tutorials. Good support. Updates are good. The software sets you up for success. The staff seem to really want your organization to succeed.
  • The website displays cleanly on public view and it's easy for guests to use. The catalog display has many categories that allows you to sort gifts. The software allows for easy reporting post-auction.

Cons

  • The product doesn’t integrate with quick books. It would be nice if it did to prevent extra data entry. Quick books is a common platform and school auction should consider integration. The deluxe product that replaced wepay is expensive. There are better products that could be used.
  • It just takes a little while to get used to a new system and some of the features aren't totally intuitive. However, the help section and support has been great.
  • My biggest frustration is that tech support is done via email unless you're a Premium member. It can get frustrating going back and forth if you're not quite understanding each other. However, they do respond quickly, seven days a week. Their site has an extensive amount of self-help tools, articles and videos. You can also set up training sessions with a live person. This has been very helpful in learning the software. Especially this year with the new virtual tools.
  • Some on our team wished for phone support. There are some limitations in the software with regards to table captains (as our team calls them-those who put together tables and/or pay for tables of tickets). This is foundational to the success of our gala so it’s not something we’re willing to change. We’ve been able to find work-arounds in the software but it reduces functionality in other areas. That being said, I don’t think this is an issue that would effect the vast majority of school auctions.
  • Adding images to the homepage is not as user-friendly as it could be-you have to add them one at a time.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConversionPoint Technologies
United States
www.conversionpoint.com/technology/comiseo

Company Information

SchoolAuction.net
Founded: 2006
United States
www.schoolauction.net

Alternatives

Alternatives

Versai

Versai

Explorer Systems
BidJS

BidJS

bidlogix

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Auction Features

Absentee Bidding
Alerts/Notifications
Bid Management
Billing & Invoicing
Buy Now Option
Dutch Auction
Inventory Management
Live Auction
Membership Management
Nonprofit / Fundraising
Online Auction
Online Bidding
Online Ticket Sales
Proxy Bidding
Reverse Bidding
Silent Auction
Watch List
Website Management
White Label

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Integrations

Authorize.Net
MX Merchant
PayTrace
WePay

Integrations

Authorize.Net
MX Merchant
PayTrace
WePay
Claim Comiseo and update features and information
Claim Comiseo and update features and information
Claim SchoolAuction.net and update features and information
Claim SchoolAuction.net and update features and information