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About

Comidor is a cutting-edge Low-code, Intelligent Automation Platform that enables fast-growing businesses to orchestrate, automate, and autonomize their operations. The platform combines low-code/no-code application development, BPM, workflow automation, RPA, AI, and ML, driving intelligent transformation.   • High-productivity Low-Code Application Designer that enables business users with no coding knowledge to design, build, and deliver business applications with minimal effort at high speed. • Intelligent Automation that integrates BPM and Workflow Automation with RPA and AI/ML to streamline, optimize, and automate end-to-end processes • Application Marketplace with a wide variety of ready-to-use business apps suitable for every business need, such as Enterprise Collaboration, Project Management, HR Automation, CRM & Sales, Document Automation, Finance & Accounting. • Digital Workplace that provides a modern digital business environment where people and bots work together

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs and large enterprises across all industries, vertical and custom markets

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Comidor offers a custom-tailored pricing model based entirely on the organization’s specific needs
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.3 / 5
support 4.9 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • Comidor is a robust business process management solution with many strengths, particularly in workflow automation, project management, and document control. It's been integral to streamlining our operations and making data-driven decisions. It's been an important tool for designing and automating processes that have saved us significant time and reduced manual errors. Comidor's collaboration features, including chat and file sharing, have fostered better teamwork among remote team members. It has facilitated communication and collaboration seamlessly.
  • I have used Comidor during its trial period and it has many powerful features compared to other platforms I have reviewed. Most importantly, it has got an excellent level of integration with other platforms.
  • Comidor supported all the workflow automation needs of our organization and helped us achieve automated workflows for our staff, management etc..
  • The speed at which we can automate our processes and develop solutions never fails to amaze me. The platform is relatively simple to use yet very powerful with a vast range of functionality and capability. The built in AI, ML and chatbot functions take Comidor to another level. The team at Comidor are first class at supporting the platform and just as capable at coming up with clever solutions and ideas to any business process issue.
  • Friendly user interface, excellent customer support, high customization! Great experience overall!!!

Cons

  • The learning curve can be steep, and the interface may seem a little overwhelming at times, especially for new users. More extensive onboarding resources and tutorials could help make the most of the platform from day one. Also, it would be useful for its mobile app to be a little more user-friendly. Improving the mobile experience would allow users to manage tasks and projects while on the go.
  • I think the downside of the platform being too powerful is that it has a bit of a steep learning curve. But it does not look impossible to overcome. Additionally, I think it would be great to give the UX a bit of an uplift so as to make the platform more user friendly.
  • Well, honestly there is nothing to dislike about Comidor.
  • Very few if any - it’s hard to find something we don’t like!
  • Nothing in particular. Sometimes connection with the software gets tricky especially in areas with low internet speeds.

Pros & Cons from Real Users

Pros

  • ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue.

Cons

  • The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comidor
Founded: 2004
United Kingdom
www.comidor.com

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

ThinkAutomation

ThinkAutomation

Parker Software

Alternatives

Freshservice

Freshservice

Freshworks
altaFlow

altaFlow

airSlate

Categories

Categories

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management Features

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Low-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Robotic Process Automation (RPA) Features

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

BDB Platform
Blitzz
Causal
Chronicle SOAR
ElectroNeek
Getint
Guideflow
Guru
HCL BigFix
Joyous
Matillion
Miradore Management Suite
NPSM Cloud
Omnium Lite
ScalePad Backup Radar
Tempo Power BI Connector for ServiceNow
UBIX
VEEUE
Virima
qTest

Integrations

BDB Platform
Blitzz
Causal
Chronicle SOAR
ElectroNeek
Getint
Guideflow
Guru
HCL BigFix
Joyous
Matillion
Miradore Management Suite
NPSM Cloud
Omnium Lite
ScalePad Backup Radar
Tempo Power BI Connector for ServiceNow
UBIX
VEEUE
Virima
qTest
Claim Comidor and update features and information
Claim Comidor and update features and information
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