Column Case Management

Column Case Management

Column Technologies
Polonious

Polonious

Polonious Systems
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About

Launched in 2006, Column Case Management is the leading web-based case management software for commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), Column Case Management helps businesses automate simple and complex transactions in order to achieve standardization and best practices. Its core functionality includes reporting and analytics, automation, knowledge and task management, SLAs, notifications management, and audit control, among others. Popular Column Case Management apps include Column Case Investigative, Column Customer Service Support, and Column Records Management.

About

Polonious is an ISO27001 certified secure, extremely flexible and highly configurable investigation workflow solution. The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Large commercial, public and federal sector organizations

Audience

Banking and Financial Sector, HR and workplace investigations, Education, Government, Law Enforcement

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Version Not Supported
Free Trial Supported

Pricing

$75 AU per month
Polonious starts at $75 AUD per user per month, hosting included, for Out-of-the-box workflows.

Custom installs with enterprise pricing vary, with volume and contract duration discounts. Indicative pricing is $4,000 AUD per user per year on a 3 year contract.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Polonious is a simple to use and intuitive platform which was able to be customised to the requirements of the business. Ongoing customisation is simple and quickly achieved.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Column Technologies
Founded: 1998
United States
www.columnit.com

Company Information

Polonious Systems
Founded: 2004
Australia
polonious-systems.com

Alternatives

Polonious

Polonious

Polonious Systems

Alternatives

TraceEngine

TraceEngine

Polonious
Case Closed Software

Case Closed Software

Crime Tech Solutions
VIXN

VIXN

Fermata Discovery
ACISS Case Management

ACISS Case Management

ACISS Systems

Categories

Categories

Debt Collection Supported

Polonious is a secure, easy to use, and efficient solution for skiptracing, process serving, and reposession. The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency.

Risk Management Supported

Investigation Management Features

Contact Management Supported
Data Management Not Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Not Supported
Automated Notices Not Supported
Callback Scheduling Not Supported
Client Management Supported
Commission Management Not Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Not Supported
Payment Plans Not Supported
Transaction Management Not Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Not Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Supported
Mobile Access Not Supported
Operational Risk Management Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Not Supported
Risk Assessment Not Supported

Integrations

5X Supported
CARFAX Not Supported
Google Authenticator Not Supported
MYOB Not Supported
Maltego Not Supported
Quicken Not Supported
Sumo Logic Not Supported
Twilio Not Supported
Xero Not Supported

Integrations

5X Not Supported
CARFAX Supported
Google Authenticator Supported
MYOB Supported
Maltego Supported
Quicken Supported
Sumo Logic Supported
Twilio Supported
Xero Supported
Claim Column Case Management and update features and information
Claim Column Case Management and update features and information