eCollectionsSentinel Development Solutions
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Related Products
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About
CollectXpert is a debt collections lifecycle management solution that allows businesses to manage end-to-end debt collection. It's easily able to integrate with on and off-platform apps. Driven by a strong config-based rule engine. CollectXpert is the only Salesforce-native AppExchange solution designed for businesses of all sizes, it delivers powerful automation, advanced segmentation, and strategy management tools to enhance cash flow, minimize manual effort, and improve recovery rates—all while maintaining customer empathy and compliance.
- Business-Driven Configuration: Set strategies, workflows, and rules without IT involvement.
- 360° Visibility: Know exactly where each customer stands at a glance.
- Compliance & Care: Support for regulated collections processes with empathy at the core.
- Rapid ROI: Reduced Days Sales Outstanding (DSO) and improved recovery rates.
- Scalable for Growth: From mid-market teams to large enterprises.
Contact us to schedule a demo.
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About
Use software that maintains your compliance in every respect. Enforce policies and procedures in a flexible way. Use eCollections Interactive™ to train and certify employees. Recover debt and liquidate portfolios at rates that your competition can't match. Win every challenge. Refine strategies over time. Use business intelligence to tune performance. Automate anything. Integrate everything. Rapidly customize at a fraction of the cost. Easily extend your software to support your entire business. Quickly customize your tools. Offered as Software as a Service (SaaS) or as a stand-alone solution, or in a hybrid model in which you purchase the software and we host it in our cloud, eCollections™ is the most flexible enterprise collection management solution on the market. You can start in one model and easily change to another as your needs evolve. eCollections™ is truly software the way you want it.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Head of Collections, Collections Manager, Credit Collections Manager, Head of Operations Accounts, Payable/Accounts Receivable Manager, Head of Customer Experience, Head of Customer Support, Debt Collector, Credit Risk Manager, Chief Financial Officer
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Audience
Companies searching for a solution to manage and maintain their compliance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
From $199/month
TIERED-USAGE
Our Plans and Pricing Starter - For individuals and collaborators Professional - For agencies and small teams Business - For mid-size businesses and large teams Enterprise - For enterprise organizations and large agencies *Estimates based on common delinquency rates / payment trends / collection activities. *Special discount available for multi-year contracts across all tiers.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$150 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationCollectXpert
Australia
collectxpert.com
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Company InformationSentinel Development Solutions
Founded: 1997
United States
ecollections.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Debt Collection Features
Agency Management
Supported
Auto Dialer
Supported
Automated Notices
Supported
Callback Scheduling
Supported
Client Management
Supported
Commission Management
Supported
Compliance Management
Supported
Contact Management
Supported
Credit Bureau Reporting
Supported
In-House Collections
Supported
Payment Plans
Supported
Transaction Management
Supported
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Debt Collection Features
Agency Management
Supported
Auto Dialer
Supported
Automated Notices
Supported
Callback Scheduling
Supported
Client Management
Supported
Commission Management
Supported
Compliance Management
Supported
Contact Management
Supported
Credit Bureau Reporting
Supported
In-House Collections
Supported
Payment Plans
Supported
Transaction Management
Supported
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Integrations
MYOB
Supported
MuleSoft Anypoint Platform
Supported
SMS Broadcast
Supported
SMS-Magic
Supported
Salesforce
Supported
Salesforce Agentforce
Supported
Salesforce Agentforce Marketing
Supported
Salesforce Agentforce Service
Supported
Salesforce CPQ
Supported
Salesforce Data 360
Supported
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Integrations
MYOB
Not Supported
MuleSoft Anypoint Platform
Not Supported
SMS Broadcast
Not Supported
SMS-Magic
Not Supported
Salesforce
Not Supported
Salesforce Agentforce
Not Supported
Salesforce Agentforce Marketing
Not Supported
Salesforce Agentforce Service
Not Supported
Salesforce CPQ
Not Supported
Salesforce Data 360
Not Supported
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