SwordfishSwordfish Software
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Related Products
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About
CollectXpert is a debt collections lifecycle management solution that allows businesses to manage end-to-end debt collection. It's easily able to integrate with on and off-platform apps. Driven by a strong config-based rule engine. CollectXpert is the only Salesforce-native AppExchange solution designed for businesses of all sizes, it delivers powerful automation, advanced segmentation, and strategy management tools to enhance cash flow, minimize manual effort, and improve recovery rates—all while maintaining customer empathy and compliance.
- Business-Driven Configuration: Set strategies, workflows, and rules without IT involvement.
- 360° Visibility: Know exactly where each customer stands at a glance.
- Compliance & Care: Support for regulated collections processes with empathy at the core.
- Rapid ROI: Reduced Days Sales Outstanding (DSO) and improved recovery rates.
- Scalable for Growth: From mid-market teams to large enterprises.
Contact us to schedule a demo.
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About
We developed Swordfish, a professional debt collection software system, in 2004 to provide the collection and recovery industry with a cost-effective way to improve efficiency and profitability. We brought together legal and debt collection experts with IT specialists to create a simple, user-friendly application that is now widely used and preferred in the industry. We are dedicated to using technology to solve problems for our clients, and are constantly updating Swordfish to include more automation and adaptability. Swordfish is recognized as a leading solution globally and is known for its advanced functionality, integrations, legal compliance, and scalability, making it the go-to choice for debt collection companies in South Africa and other countries such as Lesotho, Namibia, Kenya and Botswana.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Head of Collections, Collections Manager, Credit Collections Manager, Head of Operations Accounts, Payable/Accounts Receivable Manager, Head of Customer Experience, Head of Customer Support, Debt Collector, Credit Risk Manager, Chief Financial Officer
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Audience
Commercial Banks, Legal Firms, Debt Collection Companies, Debt Collectors, Insurance Companies, Sales Companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
From $199/month
TIERED-USAGE
Our Plans and Pricing Starter - For individuals and collaborators Professional - For agencies and small teams Business - For mid-size businesses and large teams Enterprise - For enterprise organizations and large agencies *Estimates based on common delinquency rates / payment trends / collection activities.
 *Special discount available for multi-year contracts across all tiers.
Free Version
Free Trial
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Pricing
$35 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCollectXpert
Australia
collectxpert.com
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Company InformationSwordfish Software
Founded: 2004
South Africa
www.swordfish.co.za/
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Categories |
Categories |
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Debt Collection Features
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
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Debt Collection Features
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
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Integrations
MYOB
MuleSoft Anypoint Platform
Rectxt
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
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Integrations
MYOB
MuleSoft Anypoint Platform
Rectxt
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
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