CollectXpert

CollectXpert

5.0 out of 5 stars
SmartCollector

SmartCollector

Collexus
CollectXpert SmartCollector

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CollectXpert:

About

CollectXpert is a debt collections lifecycle management solution that allows businesses to manage end-to-end debt collection. It's easily able to integrate with on and off-platform apps. Driven by a strong config-based rule engine. CollectXpert is the only Salesforce-native AppExchange solution designed for businesses of all sizes, it delivers powerful automation, advanced segmentation, and strategy management tools to enhance cash flow, minimize manual effort, and improve recovery rates—all while maintaining customer empathy and compliance. - Business-Driven Configuration: Set strategies, workflows, and rules without IT involvement. - 360° Visibility: Know exactly where each customer stands at a glance. - Compliance & Care: Support for regulated collections processes with empathy at the core. - Rapid ROI: Reduced Days Sales Outstanding (DSO) and improved recovery rates. - Scalable for Growth: From mid-market teams to large enterprises. Contact us to schedule a demo.
SmartCollector:

About

Collexus is the new generation of intelligent debt collection software packed with cutting edge features that enable you to run a market leading debt collection operation. Our clients say no other debt collection software solutions provides the ease of use, flexibility, and intelligent decision making of Collexus. A feature rich debt collection software solution. Browser based, easy to use, easy to setup, built with the benefit of hindsight.
CollectXpert:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported
SmartCollector:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CollectXpert:

Audience

Head of Collections, Collections Manager, Credit Collections Manager, Head of Operations Accounts, Payable/Accounts Receivable Manager, Head of Customer Experience, Head of Customer Support, Debt Collector, Credit Risk Manager, Chief Financial Officer
SmartCollector:

Audience

Debt Collection software for companies
CollectXpert:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SmartCollector:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CollectXpert:

API

Offers API Supported
SmartCollector:

API

Offers API Not Supported
CollectXpert:

Screenshots and Videos

SmartCollector:

Screenshots and Videos

CollectXpert:

Pricing

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Version Not Supported
Free Trial Supported
SmartCollector:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CollectXpert:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
SmartCollector:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CollectXpert:

Pros & Cons from Real Users

Pros

  • The biggest strength of CollectXpert is its ability to automate collections while improving focus. Intelligent workflows handle reminders and segmentation seamlessly, and the Customer 360 dashboards deliver full receivables clarity. This shift has freed our teams from manual work and made follow-ups far more efficient.

Cons

  • So far, the platform has been very effective and easy to adopt across teams.
CollectXpert:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SmartCollector:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CollectXpert:

Company Information

CollectXpert
Australia
collectxpert.com
SmartCollector:

Company Information

Collexus
collexus.com
CollectXpert:

Alternatives

SmartCollector:

Alternatives

SimplicityCollect

SimplicityCollect

SeikoSoft
4.0 out of 5 stars
CollectXpert:
SmartCollector:
CollectOne

CollectOne

CDS Software
CollectXpert:
CollectDebt

CollectDebt

CollectDebt.ai
SmartCollector:
Predator

Predator

System Partner Norge
CollectXpert:
SmartCollector:
CollectXpert:
Debtcol Pro

Debtcol Pro

Legal Interact
SmartCollector:
CollectXpert:

Categories

Debt Collection Supported
SmartCollector:

Categories

Debt Collection Supported
CollectXpert:

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
CollectXpert:

Integrations

MYOB Supported
MuleSoft Anypoint Platform Supported
SMS Broadcast Supported
SMS-Magic Supported
Salesforce Supported
Salesforce Agentforce Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Service Supported
Salesforce CPQ Supported
Salesforce Data 360 Supported
Salesforce Einstein Supported
Stripe Supported
Twilio Supported
Xero Supported
Zuora Supported
SmartCollector:

Integrations

MYOB Not Supported
MuleSoft Anypoint Platform Not Supported
SMS Broadcast Not Supported
SMS-Magic Not Supported
Salesforce Not Supported
Salesforce Agentforce Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Service Not Supported
Salesforce CPQ Not Supported
Salesforce Data 360 Not Supported
Salesforce Einstein Not Supported
Stripe Not Supported
Twilio Not Supported
Xero Not Supported
Zuora Not Supported
CollectXpert:
Claim CollectXpert and update features and information
Claim CollectXpert and update features and information
SmartCollector:
Claim SmartCollector and update features and information
Claim SmartCollector and update features and information