CollectXpert

CollectXpert

5.0 out of 5 stars
CreditForce

CreditForce

Innovation Software
CollectXpert CreditForce

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CollectXpert:

About

CollectXpert is a debt collections lifecycle management solution that allows businesses to manage end-to-end debt collection. It's easily able to integrate with on and off-platform apps. Driven by a strong config-based rule engine. CollectXpert is the only Salesforce-native AppExchange solution designed for businesses of all sizes, it delivers powerful automation, advanced segmentation, and strategy management tools to enhance cash flow, minimize manual effort, and improve recovery rates—all while maintaining customer empathy and compliance. - Business-Driven Configuration: Set strategies, workflows, and rules without IT involvement. - 360° Visibility: Know exactly where each customer stands at a glance. - Compliance & Care: Support for regulated collections processes with empathy at the core. - Rapid ROI: Reduced Days Sales Outstanding (DSO) and improved recovery rates. - Scalable for Growth: From mid-market teams to large enterprises. Contact us to schedule a demo.
CreditForce:

About

It's our business to increase your cash flow. We provide an end-to-end solution that focuses on cash generation, rapid query resolution and intelligent workflows. Your business will benefit from improved customer satisfaction, DSO reduction by 30% or more, and productivity gains of 50% plus. We know that time is money. CreditForce provides unrivaled match rates using an intelligent automated cash allocation system that learns as you go, providing huge efficiency gains. Matches up to 96% of Customer Receipts against invoices automatically and reduces the time to do this by 75%. With real-time monitoring of your accounts, set accurate credit limits and get notified of any changes. Reduce bad debt exposure by ensuring automated compliance with terms and credit limits. Look ahead to protect your business from unwanted surprises. Make the complex simple with our cutting-edge dashboard suite. Measure every A/R KPI to realize peak performance.
CollectXpert:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported
CreditForce:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
CollectXpert:

Audience

Head of Collections, Collections Manager, Credit Collections Manager, Head of Operations Accounts, Payable/Accounts Receivable Manager, Head of Customer Experience, Head of Customer Support, Debt Collector, Credit Risk Manager, Chief Financial Officer
CreditForce:

Audience

Financial companies and anyone looking for a solution to manage credit processes
CollectXpert:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CreditForce:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CollectXpert:

API

Offers API Supported
CreditForce:

API

Offers API Not Supported
CollectXpert:

Screenshots and Videos

CreditForce:

Screenshots and Videos

CollectXpert:

Pricing

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Version Not Supported
Free Trial Supported
CreditForce:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
CollectXpert:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
CreditForce:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CollectXpert:

Pros & Cons from Real Users

Pros

  • The biggest strength of CollectXpert is its ability to automate collections while improving focus. Intelligent workflows handle reminders and segmentation seamlessly, and the Customer 360 dashboards deliver full receivables clarity. This shift has freed our teams from manual work and made follow-ups far more efficient.

Cons

  • So far, the platform has been very effective and easy to adopt across teams.
CollectXpert:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CreditForce:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CollectXpert:

Company Information

CollectXpert
Australia
collectxpert.com
CreditForce:

Company Information

Innovation Software
Founded: 1982
United Kingdom
www.creditforceglobal.com
CollectXpert:

Alternatives

CreditForce:

Alternatives

CollectXpert:
CreditForce:
CollectXpert:
CollectDebt

CollectDebt

CollectDebt.ai
CreditForce:
Debtpack

Debtpack

DebtManager
CollectXpert:
CreditForce:
CollectXpert:
Debtcol Pro

Debtcol Pro

Legal Interact
CreditForce:
CollectXpert:

Categories

Debt Collection Supported
CreditForce:

Categories

Debt Collection Supported
CollectXpert:

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
CreditForce:

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
CollectXpert:

Integrations

MYOB Supported
MuleSoft Anypoint Platform Supported
SMS Broadcast Supported
SMS-Magic Supported
Salesforce Supported
Salesforce Agentforce Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Service Supported
Salesforce CPQ Supported
Salesforce Data 360 Supported
Salesforce Einstein Supported
Stripe Supported
Twilio Supported
Xero Supported
Zuora Supported
CreditForce:

Integrations

MYOB Not Supported
MuleSoft Anypoint Platform Not Supported
SMS Broadcast Not Supported
SMS-Magic Not Supported
Salesforce Not Supported
Salesforce Agentforce Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Service Not Supported
Salesforce CPQ Not Supported
Salesforce Data 360 Not Supported
Salesforce Einstein Not Supported
Stripe Not Supported
Twilio Not Supported
Xero Not Supported
Zuora Not Supported
CollectXpert:
Claim CollectXpert and update features and information
Claim CollectXpert and update features and information
CreditForce:
Claim CreditForce and update features and information
Claim CreditForce and update features and information