Fireflies.ai

Fireflies.ai

Fireflies
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About

Cohesive is the workspace where people and agents work as one. It works inside the tools your team already runs on, from Slack to Zoom to your CRM. Today's tools were built for solo human operation: chat boxes, sidebars, and brittle automations layered onto interfaces designed for a different era. Cohesive is built for two participants working in one space. Humans and agents see the same context, work on the same artifacts, and improve the same systems together. Work happens on a Canvas: calls, CRM deals, Slack threads, and sheets side by side, with teammates and the agent working on them in real time. The agent drafts from the sources you point it at and shows them. Automations handle recurring work on a schedule, such as compiling the Monday brief and posting it to Slack once a teammate approves. Plans start at $20 per seat per month, with a 14-day free trial and no credit card required. Enterprise adds SSO, SCIM, and private connectors.

About

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams whose work runs across Slack, Zoom, a CRM, and shared sheets: up to 10 seats on Standard, 50 on Pro, unlimited on Enterprise.

Audience

Any organization that wants to Record, Transcribe and Search across their voice conversations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month
Standard $20 and Pro $40 per person per month, with a 14-day free trial (no free plan). Enterprise is an annual contract.
Free Version Not Supported
Free Trial Supported

Pricing

$10 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • The platform is seamless and just works automatically without requiring a lot of set up effort. I compared the transcription side by side with Google Speech, Microsoft and 4 other platforms and this is by far the best in terms of accuracy. We used to hire human transcribers for $1 per min and that used to be very expensive. Fireflies is super affordable for the amount of value the service provides. I've seen new features being added every month and the product keeps getting better. Honestly they should be charging more. Comparable solutions are charging $100 to $180/seat/mo whereas FF Pro is just $10. This is one of the few tools that is a must have for daily productivity.
  • Fireflies can record, and transcribe all my meetings. I enjoy reading over the notes. Saves me a lot of time and able to multitask. Customer service is awesome. Krish was able to guide me through integration setup that I had no knowledge of. The team went above and beyond. Communication was smooth and easy to get my messages through.
  • Of all the tools I've used, Fireflies had the best transcription for english meetings. It picks up unique words and proper nouns pretty well. I've also noticed how the accuracy improved over the 6 months I've been using the service. The team must be working on constantly tweaking. On their site they mentioned that when you edit your transcripts the system learns and improves. My favorite feature is the AI Tasks filter which shows me potential action items from the meeting. The service is also 10x cheaper than other enterprise services like Gong and Chorus. I can literally get everything I need for $15/mo whereas Gong quoted me $150/seat.
  • Right now, it is hard to say. Their free service seemed to work very well but I am still waiting for them to address some of the issues I have facd with their premium service

Cons

  • Nothing really, I'd like to see them support video capture down the road along with audio
  • So far so good. No cons. I think they should bump up the premium price a bit.
  • I wish they supported more languages. Right now it is only English, but our team is global we'd like French and German.
  • There have been challenges with transcription, with reliability and when you downgrade it seems the previous transcriptions is wiped from the account without any warning.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cohesive
Founded: 2023
Brentwood, Tennessee, United States
cohesive.ai/

Company Information

Fireflies
Founded: 2016
United States
fireflies.ai/

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Categories

Agentic AI Supported
AI Agents Supported
AI Productivity Supported
AI Workspaces Supported

Categories

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Integrations

Gmail Supported
HubSpot CRM Supported
Slack Supported
Zoom Supported
Alpheous Not Supported
Freshsales Not Supported
Management OS Not Supported
Outdoo AI Not Supported
Peerbound Not Supported
Revo Not Supported
RingCentral Automatic Call Recording Not Supported
RingCentral RingCX Not Supported
Rippit Not Supported
Salesforce Not Supported
Shift Not Supported
Skype Not Supported
Tadata Not Supported
Truto Not Supported
Zoom Phone Not Supported
alfred_ Not Supported

Integrations

Gmail Supported
HubSpot CRM Supported
Slack Supported
Zoom Supported
Alpheous Supported
Freshsales Supported
Management OS Supported
Outdoo AI Supported
Peerbound Supported
Revo Supported
RingCentral Automatic Call Recording Supported
RingCentral RingCX Supported
Rippit Supported
Salesforce Supported
Shift Supported
Skype Supported
Tadata Supported
Truto Supported
Zoom Phone Supported
alfred_ Supported
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