eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
+
+

Related Products

  • Fax.Cloud
    1 Rating
    Visit Website
  • Medsender
    28 Ratings
    Visit Website
  • 3CX
    1,235 Ratings
    Visit Website
  • Notifyre
    53 Ratings
    Visit Website
  • ULTATEL
    114 Ratings
    Visit Website
  • PostScan Mail
    137 Ratings
    Visit Website
  • Airalo
    79,541 Ratings
    Visit Website
  • CloudFiler
    19 Ratings
    Visit Website
  • T-Mobile for Business
    11 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website

About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Upland InterFAX

Upland InterFAX

Upland Software
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Fax.Plus

Fax.Plus

Alohi

Categories

Categories

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

8am CasePeer
Consensus Clarity
Consensus Harmony
CredentialingSpectrum
DynaFile
Gmail
Google Workspace
Lyniate Corepoint
Microsoft 365
OptiMantra
Rhapsody

Integrations

8am CasePeer
Consensus Clarity
Consensus Harmony
CredentialingSpectrum
DynaFile
Gmail
Google Workspace
Lyniate Corepoint
Microsoft 365
OptiMantra
Rhapsody
Claim CocoFax and update features and information
Claim CocoFax and update features and information
Claim eFax Corporate and update features and information
Claim eFax Corporate and update features and information