RelayFax

RelayFax

Alt-N Technologies
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About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

RelayFax is a powerful email-to-fax and fax-to-email fax server. RelayFax automates the process of sending, receiving, and managing your network fax traffic. By integrating into existing email systems, RelayFax provides full faxing capabilities from your desktop. RelayFax Network Fax Manager makes sending and receiving faxes from your desktop simple and efficient. RelayFax supports a wide variety of environments and configurations, including support for SSL and TLS, Direct Inward Dialing (DID) routing support, and support for TWAIN compatible devices such as scanners and digital cameras. Many types of fax modems are supported, or you can send and receive faxes without a fax modem using Fax-Over-IP (FOIP). RelayFax Network Fax Manager can automate many faxing related activities, including modem detection, fax scheduling, and inbound fax routing. Optical Character Recognition (OCR) and routing rules can be configured to work together for quick faxing of scanned documents.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies searching for a solution to manage and improve their fax processes and operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

Alt-N Technologies
United States
www.altn.com/Products/RelayFax-Network-Fax-Manager/Features/

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Venta4Net

Venta4Net

Venta Association
Upland InterFAX

Upland InterFAX

Upland Software
Relay

Relay

Relay Technologies
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.

Categories

Fax Server Supported
Online Fax Supported

Categories

Fax Server Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Not Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Not Supported
Fax to Email Not Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported

Integrations

Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
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Claim CocoFax and update features and information
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