LuzardoFax

LuzardoFax

LuzardoFax, Inc.
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About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

LuzardoFax is a HIPAA online fax service for medical practices, dental and mental health offices, physical therapy clinics, law firms, insurance agencies and accounting practices across the United States and Canada. A signed Business Associate Agreement is included on every paid plan and executed online during onboarding — not emailed as a PDF, not gated behind an enterprise tier. Each signature is anchored to the Bitcoin blockchain through OpenTimestamps for independent verification. Billing is predictable: LuzardoFax counts actual document pages, not 60-second transmission increments, so a dense document or a slow receiving line cannot silently multiply your usage. Failed attempts do not consume your allowance, and there is no automatic overage billing — sending pauses at 110% instead of producing a surprise invoice. AES-256 at rest, TLS in transit, audit logs, two-factor authentication. Bilingual English/Spanish. Month-to-month from $25. 14-day free trial.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Medical practices, dental and mental health offices, physical therapy and chiropractic clinics, law firms, insurance agencies and accounting practices in the United States and Canada — any organization that faxes protected health information or other confidential documents and needs a signed Business Associate Agreement.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version
Free Trial

Pricing

$25/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Pros & Cons from Real Users

Pros

  • Very easy to use and user-friendly. Fast and reliable fax transmission. Makes sending and receiving faxes simple and efficient. Saves time in our daily workflow. Reliable for handling important documents. Excellent customer service and technical support. Convenient and easy to access. Consistent performance. Great solution for a busy medical office. Overall, a dependable and efficient fax service.

Cons

  • So far, I haven’t experienced any significant disadvantages. The service has been reliable, easy to use, and has met all of our needs.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

LuzardoFax, Inc.
Founded: 2026
Miami, Florida, United States
luzardofax.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Upland InterFAX

Upland InterFAX

Upland Software
PayPerFax

PayPerFax

Ediblesites Ltd
Concord Cloud Fax

Concord Cloud Fax

Concord Technologies
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Upland InterFAX

Upland InterFAX

Upland Software

Categories

Categories

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

Gmail
Google Workspace
Microsoft 365
Zapier

Integrations

Gmail
Google Workspace
Microsoft 365
Zapier
Claim CocoFax and update features and information
Claim CocoFax and update features and information
Claim LuzardoFax and update features and information
Claim LuzardoFax and update features and information