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About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

GoFax is Australia's #1 rated, secure, reliable and easy-to-use online fax and SMS platform. Bring your fax online, any device, anytime, anywhere. With advanced options to send and receive fax and SMS using the online platform, direct from email, desktop and mobile app, API integration and more. Industry compliant, Government accredited and nbn ready solution. Best-in-class security, data sovereigntya and encryption. Powering Medical, Legal, Government, Financial and other sectors. Send and receive faxes and SMS online, via email, app, API integration and more. Industry compliant, Government accredited. Best-in-class security, data sovereignty and encryption. Access our secure, reliable and feature packed Fax API / SMS API to make integrations with existing software and workflows a breeze. GoFax® provides premium quality and reliability ISDN business grade online faxing services and SMS. We guarantee higher service up-time than any other online fax provider.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies that want a business grade online fax and SMS services solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version Supported
Free Trial Supported

Pricing

$9.95 per user per month
Annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Pros & Cons from Real Users

Pros

  • Works direct from email - sending and receiving. Easy to integrate with our printers. Easy to manage online using the GoFax Portal. Reliable!

Cons

  • No real cons to be honest. It works exactly as expected and has a comprehensive dashboard so you know exactly what the status of your account is.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

GoFax
Founded: 2010
Australia
www.gofax.com.au

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Upland InterFAX

Upland InterFAX

Upland Software
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc

Categories

Fax Server Supported
Online Fax Supported

Categories

Fax Server Supported
SMS API Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported

Integrations

Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Claim CocoFax and update features and information
Claim CocoFax and update features and information
Claim GoFax and update features and information
Claim GoFax and update features and information