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About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

Connect fax machines to premise-based fax servers to get more features. Connect fax machines directly to VoIP providers with HTTPS for true reliability and security. Finally, a reliable way to connect fax machines to VoIP. The new Fax ATA uses HTTPS to securely send faxes in real-time over any data connection (internet, cellular, and satellite) and delivers new features and functionality to the fax machine including automatic fax archiving and email notifications. FaxBack's fax machine solutions for VoIP are designed from the ground up to meet today's business VoIP and Internet connectivity requirements. Enables companies to connect fax machines to a premise-based fax server or to a VoIP provider. FaxBack Fax machine solutions add features to the fax machine similar to how VoIP added features to the phone: receive fax notification via email and track, archive, and manage faxes through the fax server or service provider control panel.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Enterprises and businesses searching for a solution to connect fax machines to premise based fax servers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

FaxBack
United States
faxback.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Upland InterFAX

Upland InterFAX

Upland Software
Venta4Net

Venta4Net

Venta Association
magicJack

magicJack

magicJack Vocaltec
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.

Categories

Fax Server Supported
Online Fax Supported

Categories

Fax Server Supported
Online Fax Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Excel Not Supported
Microsoft Exchange Not Supported
Microsoft Office 2021 Not Supported
Microsoft PowerPoint Not Supported
OpenPro ERP Not Supported

Integrations

Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Excel Supported
Microsoft Exchange Supported
Microsoft Office 2021 Supported
Microsoft PowerPoint Supported
OpenPro ERP Supported
Claim CocoFax and update features and information
Claim CocoFax and update features and information
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Claim FaxBack and update features and information