CoPilot.LiveCopilot.live by Fynd
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Espressive BaristaEspressive
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Related Products
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About
Copilot.live is an AI-powered agent builder that enables businesses (from entrepreneurs to enterprises) to provide personalized, interactive experiences across their digital channels. More than just a chatbot, Copilot leverages advanced language models like GPT-4o, Claude, Gemini, and Llama to understand user intent, provide relevant information, and proactively guide visitors through common queries and tasks.
With Copilot.live, you can automate key customer journeys such as:
- Lead capture and qualification
- Demo and meeting scheduling
- Multilingual customer support
- Order tracking and status updates
- FAQ and knowledge base assistance
Copilot seamlessly integrates with your existing tech stack, including CRMs, CDPs, e-commerce platforms, ticketing systems. This allows you to create cohesive experiences while customizing the agent's personality and workflows to match your brand.
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About
Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk operations by integrating seamlessly with existing systems such as ServiceNow, CXone, AWS Connect, and Genesys. It offers features like New Ticket Enrichment, which uses AI to predict ticket attributes and retrieve relevant knowledge, and Barista Live Translation, enabling agents to communicate effectively across different languages. Agents can access BaristaGPT directly within tickets or chats, providing immediate assistance and automation capabilities. The platform also includes Automatic Knowledge Generation, creating new knowledge articles from resolved tickets to improve future issue resolution. By reducing mean time to resolution (MTTR), increasing first call resolution, and minimizing escalations, Barista Agent Co-Pilot enhances agent productivity and shortens the onboarding period for new agents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that want to empower their teams with a powerful AI assistant
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Audience
IT service desk managers requiring a tool to improve operational efficiency and agent productivity through AI-driven automation and support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCopilot.live by Fynd
Founded: 2023
India
www.copilot.live/
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Company InformationEspressive
Founded: 2017
United States
www.espressive.com/platform/products/agent-co-pilot
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Categories |
Categories |
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Integrations
Slack
Trello
Zendesk
Calendly
Freshchat
Freshsales
Freshservice
Ivanti Application Control
Ivanti Neurons
Kaily
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Integrations
Slack
Trello
Zendesk
Calendly
Freshchat
Freshsales
Freshservice
Ivanti Application Control
Ivanti Neurons
Kaily
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