Cluster POS

Cluster POS

Cluster Systems
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About

Empower your business with Cluster. A trusted, leading provider of POS solutions for businesses in hospitality. We develop, sell and support restaurant POS and online ordering platforms. As a restaurant-first platform, Cluster tailors to your unique needs – our wide array of features and integrations give you the flexibility to choose what works best for your business. Our innovative POS systems are designed to streamline operations for businesses of all sizes. With sales analytics, multi-location support and menu management, it boosts business efficiency – making it an ideal, user-friendly choice for the hospitality industry. Our commitment to fast, friendly, and effective support means your business is always in good hands. We're proud to deliver top-tier technical support with a 96.2% customer satisfaction rate across 10 000+ support tickets thus far in 2025.

About

Restaurant and hospitality-specific technology, services, and analytics to manage your workforce and inventory. HotSchedules is now powered by Fourth. With a single sign-on, you can find, hire, onboard, train, schedule, pay, and retain team members. Fully integrated, mobile-friendly procurement, inventory, recipe and menu management, and menu, nutrition and allergen publishing solutions. All of our services are specifically tailored to restaurants and hospitality. Leverage our HR and Payroll services to outsource your administrative burdens. Integrated, actionable analytics solutions that help restaurant and hospitality operators make data-driven decisions. Full supply chain and workforce management wrapped in advanced analytics. Finally, one source of truth with easy to read dashboards so you can make data-driven decisions. We’ve been building beautiful, easy-to-use solutions for the restaurant and hospitality industry since 1999.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants looking for a POS and online ordering platform solutions to manage their entire business

Audience

Businesses of all kinds searching for a complete Scheduling solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Amazing sales person and beautiful demo, system could maybe be good for simple business. It has nice lay out and features, if they work cant say, but for restaurants didn't work.

Cons

  • For restaurant systems it needs a company with experience and talent and obviously this company doesn't have either of those, and they're very quick to withdraw invoices and say afterwards that sorry this was a mistake, then good luck trying to get the refund you are owed, and if you wanna speak to management gook luck supposedly they do not talk to clients lmao what a joke. Thats when an experience company comes into play when a problem occurs they deal with it and fix it not run away like cluster cloud system does.

Pros & Cons from Real Users

Pros

  • HotSchedulules give administrator to schedule and shift employees. It allows to communicate with employers with the tool. It gives ability to monitor staff progress and worktime.

Cons

  • HotSchedules is very handy employee scheduling tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cluster Systems
Founded: 2009
Canada
www.clusterpos.com

Company Information

Fourth
Founded: 1999
United States
www.fourth.com

Alternatives

Alternatives

KwickPOS

KwickPOS

Jinstech
Flax Hospitality Platform

Flax Hospitality Platform

ERPLY Retail Software
Weekly Work Scheduler

Weekly Work Scheduler

MNH Technology and Consulting

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Food Service Management Features

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Chase Merchant Services
Clover
DataCandy
Deliverect
Flipdish
Fourth
Global Payments Integrated
HungerRush
Moneris
Oracle MICROS POS
Ordyx
Paystone Loyalty
Pivot
RapidBar
Sage 50
ServingIntel
SpotOn
TipHaus
Toast Kitchen Display System
WISK

Integrations

Chase Merchant Services
Clover
DataCandy
Deliverect
Flipdish
Fourth
Global Payments Integrated
HungerRush
Moneris
Oracle MICROS POS
Ordyx
Paystone Loyalty
Pivot
RapidBar
Sage 50
ServingIntel
SpotOn
TipHaus
Toast Kitchen Display System
WISK
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