ClubRunner

ClubRunner

Doxess
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About

The award-winning software that delivers the fastest time to value for anyone looking to make an impact to their group, ClubRunner is unlike any membership solution you've seen before. ClubRunner's integrated approach combines all the services you need to successfully connect, engage and grow. Build your web presence, improve communication, engage your members and deliver a better member experience all through one centralized platform. Maintain an up-to-date member directory with photos in a secure members-only area of your site. Each member can keep their profile current. Publish a professional custom website or integrate ClubRunner’s tools into your existing site. Easily add stories, links, photos, videos and documents. Create your own professional online newsletter, customized with reminders and announcements. Distribute your email with just one click!

About

Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Clubs looking for a solution to manage their members and processes

Audience

Gym managers and businesses in search of a gym management solution to handle all their fitness management needs and requirements

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.2 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • Customer Service is extremely helpful ALL the time for me. Larry is also top notch at answering after hours and adapting to all of my request. If their system doesn't have something you need, their team will certainly try to build it on the backend or help you adjust to make it work. I have worked with several gym software providers and have not found anyone as good. Their... Texting / auto bill / 24hr door operation / price / etc. . . . Simply can not be beat.
  • ShapeNet is a highly customizable software than can manage just about every component of your gym. You can integrate it with a variety of other systems such as a POS, door systems, etc. It's your one stop shop for running a gym. There was a steep learning curve, but that is to be expected as there are many specific fields and nuances that must be touched on when running a business. However, after just a couple months I more or less became a master! Additionally, some of the best customer service I have ever received. If I have an issue, they fix it. Shout out to Cathy and Veronica!
  • We've been using ShapeNet software for our fitness business operations for the past seventeen years. Since we started, it's been the cornerstone of our operations and has significantly improved our efficiency and overall client management. We use ShapeNet to manage client interactions (SMS, email, etc), scheduling, and billing processes. It allows us to schedule appointments, track trainer productivity and run robust reports. This in turn has helped us improve our personal training staff's productivity and customer retention rates. The customer support team at ShapeNet is outstanding. They are responsive, knowledgeable, and always ready to assist with any queries or technical issues we encounter. We would highly recommend ShapeNet to any fitness club looking to streamline their operations.
  • Easy to implement and efficient. With our business growing over the past 9 years we needed to find a software that allowed us to cater to all our business needs.
  • We don't use Shapenet for any billing so they worked with us by customizing the system to work in a way we need it to.
  • Easy to learn. Staff is super responsive. Improvements made every year. Reporting is excellent. Automatic functions have saved me time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Doxess
Founded: 2003
Canada
site.clubrunner.ca

Company Information

ShapeNet
Founded: 2002
United States
www.shapenetsoftware.com

Alternatives

Alternatives

Gym Assistant

Gym Assistant

Bio-Logic Inc.
Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
WildApricot

WildApricot

Personify

Categories

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Personal Trainer Supported
Vertical Market Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Not Supported
Video Content Supported
Website Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Not Supported
Event Management Supported
Gift Management Not Supported
Grant Management Supported
In-Kind Donations Not Supported
Matching Donations Not Supported
Mobile Donations Not Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Supported
Registration Management Supported
Scheduling Supported
Self Service Portal Not Supported
Training Management Not Supported
Volunteer Profiles Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Facility Management Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Supported
Rental Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Supported
Fitness Assessments Supported
Fitness Plan Supported
Nutrition Program Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Supported

Integrations

Brivo Not Supported
Edge Not Supported
Eway Supported
Global Payments Integrated Not Supported
Passport Technologies Not Supported
TrueDialog Not Supported
Windcave Supported

Integrations

Brivo Supported
Edge Supported
Eway Not Supported
Global Payments Integrated Supported
Passport Technologies Supported
TrueDialog Supported
Windcave Not Supported
Claim ClubRunner and update features and information
Claim ClubRunner and update features and information