ClubOps Global

ClubOps Global

Web Vine Studio
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About

ClubOps Global by Web Vine Studio is a commercial WordPress-based club management and facility operations system for clubs, courts, golf simulator bays, gyms, studios, training facilities, hybrid facilities, and member-based activity centers. It helps operators manage reservations, memberships, packages, programs, recurring schedules, waivers, check-ins, member records, billing workflows, reports, staff tools, live boards, CRM follow-ups, and app-like PWA access from a WordPress-connected system. ClubOps Global is built for facilities comparing large monthly club management platforms and looking for more control over their website, workflows, branding, and operations. It is sold as a one-time commercial WordPress product with domain-bound licensing, with setup, support, and launch services available separately.

About

Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Clubs, sports facilities, pickleball and tennis facilities, golf simulator centers, gyms, studios, training centers, hybrid facilities, and member-based activity businesses that need bookings, memberships, waivers, check-ins, programs, billing workflows, staff tools, and live boards.

Audience

Gym managers and businesses in search of a gym management solution to handle all their fitness management needs and requirements

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1499
ClubOps Global is sold as a one-time commercial license, not a required monthly SaaS subscription.

Pricing starts at $1,499 for a Single Facility License, which includes the current ClubOps Global plugin, one assigned production domain, a generic operations manual, import templates, and 30 days of bug-fix support.

The $2,999 Facility Launch Bundle includes everything in the Single Facility License plus guided install support, page generation help, resource import assistance, and 60 days of bug-fix support.

The $4,999 Facility Pro Launch package includes everything in the Launch Bundle plus a branding pass, navigation and page-flow setup, import cleanup, and 90 days of support.

The $9,999 Agency / Multi-Facility package is for operators or agencies that need a multi-domain license package. It does not include resale or redistribution rights. Support terms and onboarding are defined separately based on the install.

Each license includes limited support as listed on the product site. Additional paid support is available for $49 per month with no long-term contract. Paid support can be started or canceled as needed and includes expanded help beyond the basic included support window.

ClubOps Global is designed for facilities that want to own their operations system on WordPress instead of renting a closed monthly SaaS platform forever. WooCommerce may be used for payment handoff, and facilities may still have normal hosting, payment processor, email, or third-party service costs depending on their setup.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Honestly, ClubOps Global has been a business-saving game-changer for running my location. I handled the initial setup, installation, and handle the daily admin work (my team does as well), and it is a massive relief to have a complete, unified platform built directly on the website we already had (WordPress). Instead of paying for a punch of fragile, disconnected booking plugins and sticking them together and praying they don't break (what we originally did before moving to CA by Dax...), everything actually talks to each other.. the courts and bays to memberships, waivers, Calanders.. it's perfect... oh... and the CRM. Pricing? Not only uncommon in my industry, it is completely unheard of. Having everything together for a one time fee instead of being locked into a system where you get drained by monthly subscriptions is huge for the bottom line! And that's what I mean by "Business Saving" ..I can't stress that enough. Some of these other monthly subscription systems cost more in just a few months than this whole platform does outright. I probably shouldn't say another company's name in a review, but we previously used a major club automation ;) system by a company beginning with "D." (think they bought the "Club Automation" system...They actually have fewer features than this, and their support either never updated anything or took 30 days just to give us a band-aid solution while promising a fix in a future update that never came. The people who built this definitely had bad experiences themselves because it directly fixes all the real-world pain points....including split billing, it has a built in PWA (which is a webapp, even sends them push notifications if they enable it!).

Cons

  • Not many, The pros give a bit to cons. Because it is a massive, full-scale operations engine and not just a simple calendar widget, getting it all configured takes patience, but the gentleman was helpful the whole way and even logged in to guide us. He did offer to do the setup, but we wanted to do it ourselves so we can learn. Dialing in the household rules, the split billing emails, and the page templates means you have to sit down and do the work during setup, but the built-in launch checklist helps you make sure everything is actually working before you go live. To be fair, there is pre-set generic wording already set. You can set the company name (it's white label) and email address and just be done. but we have a massive customizable system that does everything we need so we took our time to brand it and make the email etc ours. So while a "con" it was our choice.

Pros & Cons from Real Users

Pros

  • Customer Service is extremely helpful ALL the time for me. Larry is also top notch at answering after hours and adapting to all of my request. If their system doesn't have something you need, their team will certainly try to build it on the backend or help you adjust to make it work. I have worked with several gym software providers and have not found anyone as good. Their... Texting / auto bill / 24hr door operation / price / etc. . . . Simply can not be beat.
  • ShapeNet is a highly customizable software than can manage just about every component of your gym. You can integrate it with a variety of other systems such as a POS, door systems, etc. It's your one stop shop for running a gym. There was a steep learning curve, but that is to be expected as there are many specific fields and nuances that must be touched on when running a business. However, after just a couple months I more or less became a master! Additionally, some of the best customer service I have ever received. If I have an issue, they fix it. Shout out to Cathy and Veronica!
  • We've been using ShapeNet software for our fitness business operations for the past seventeen years. Since we started, it's been the cornerstone of our operations and has significantly improved our efficiency and overall client management. We use ShapeNet to manage client interactions (SMS, email, etc), scheduling, and billing processes. It allows us to schedule appointments, track trainer productivity and run robust reports. This in turn has helped us improve our personal training staff's productivity and customer retention rates. The customer support team at ShapeNet is outstanding. They are responsive, knowledgeable, and always ready to assist with any queries or technical issues we encounter. We would highly recommend ShapeNet to any fitness club looking to streamline their operations.
  • Easy to implement and efficient. With our business growing over the past 9 years we needed to find a software that allowed us to cater to all our business needs.
  • We don't use Shapenet for any billing so they worked with us by customizing the system to work in a way we need it to.

Cons

  • Took a little adjusting getting out 24hr door operating initially but that's to be expected with any company or move.
  • The app, email system, and design overall feel pretty dated, however I have no modern alternative to compare it to. I wish it presented a bit cleaner and modern feeling. Additionally, I wish it was more customizable so that the emails being sent from ShapeNet look more consistent with the branding and quality of my gym. I'm sure they will address this down the road.
  • None currently. If there is a system issue, customer service responds quickly. They are some of the best customer service representatives we've ever worked with. It's worth it for that alone.
  • There isn't anything negative I can say about ShapeNet and their products.
  • We have had a few problems with the mobile app being updated and then not working correctly with members registering for classes.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Web Vine Studio
United States
webvinemarketing.com/clubops

Company Information

ShapeNet
Founded: 2002
United States
www.shapenetsoftware.com

Alternatives

Alternatives

Dyno

Dyno

Covert Digital Ltd
Gym Assistant

Gym Assistant

Bio-Logic Inc.
Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
GolfNow Premier

GolfNow Premier

GolfNow for Business
Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
Club Sentry

Club Sentry

Club Sentry Software

Categories

Club Management Supported

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Personal Trainer Supported
Vertical Market Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Facility Management Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Supported
Rental Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Supported
Fitness Assessments Supported
Fitness Plan Supported
Nutrition Program Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Supported

Integrations

Brivo Not Supported
Edge Not Supported
Global Payments Integrated Not Supported
Passport Technologies Not Supported
TrueDialog Not Supported
WordPress Supported

Integrations

Brivo Supported
Edge Supported
Global Payments Integrated Supported
Passport Technologies Supported
TrueDialog Supported
WordPress Not Supported
Claim ClubOps Global and update features and information
Claim ClubOps Global and update features and information
Claim ShapeNet and update features and information
Claim ShapeNet and update features and information