Cloudbeds

Cloudbeds

1.0 out of 5 stars
Cloudbeds Inn Style

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Cloudbeds:

About

Cloudbeds is a unified hospitality management platform designed to simplify operations, boost revenue, and enhance guest experiences. It combines PMS, channel management, booking engine, payments, and guest communication tools into one seamless system. The platform’s built-in Signals AI model provides predictive insights, automates decision-making, and improves forecasting accuracy by up to 95%. Hoteliers can manage distribution across 300+ OTAs, streamline check-ins, and drive direct bookings from a single dashboard. With intuitive interfaces and over 350 integrations, Cloudbeds allows teams to operate efficiently and scale with flexibility. Trusted by hospitality businesses in over 150 countries, it transforms hotel management into an intelligent growth engine.
Inn Style:

About

Inn Style is a market-leading internet booking engine, property management system and channel manager – built by hoteliers for hoteliers. The all-in-one system increases direct bookings, dramatically streamlines day-to-day admin, and enables accommodation owners to spend more time with their guests. In the six years since Inn Style was founded, the company's client base has grown to thousands of customers worldwide. Simplicity is still at the heart of the business. Guests have a slick and secure way to book online, and hoteliers get an intuitive platform to manage reservations, distribute empty rooms, and convert more bookings. Inn Style is a competitively priced system, with no hidden costs and no contracts. The team understands what it's like to run an accommodation business, which is why they provide instant customer support every day of the week. What's more, they'll take care of the hard work and set up your account for you!
Cloudbeds:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Inn Style:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cloudbeds:

Audience

Hotels, property groups, and hospitality professionals seeking an AI-enhanced, all-in-one platform to streamline operations, increase bookings, and elevate the guest experience
Inn Style:

Audience

Hotels, B&Bs, Self Catering Properties
Cloudbeds:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Inn Style:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Cloudbeds:

API

Offers API Supported
Inn Style:

API

Offers API Not Supported
Cloudbeds:

Screenshots and Videos

Inn Style:

Screenshots and Videos

Cloudbeds:

Pricing

Depends on location and property type
Free Version Not Supported
Free Trial Not Supported
Inn Style:

Pricing

£20.00/month
No contract. No hidden fees. Just a fixed monthly subscription, based on the size of your accommodation. Pricing includes VAT for UK users.
Free Version Not Supported
Free Trial Supported
Cloudbeds:

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5
Inn Style:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cloudbeds:

Pros & Cons from Real Users

Pros

  • System is very bad, services are horrible, employees don't have enough knowledge. Hard to get ahold of them, I still don't know how to cancel them.
  • On the surface the interface and reporting looked modern, but once we got familiar it was actually lacking.

Cons

  • They're very good at sales, to convince you to join them, but after joining them they are gone, be careful with this company.
  • I should have known there were problems at Cloudbeds as their contract had language saying that its users could not publish reviews. After some negotiations, I had them remove the language. Their contract does not comply with California privacy laws. They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API translator and pay $49 per month for it and that that translator probably does not comply with privacy laws. They also said integration with QuickBooks is easy, they did not say it only works with QuickBooks on-line and not QuickBooks desktop. They also did not explain that you need a programmer to make it work as the mapping is difficult and complicated. They said they would handle the data export from our old PMS to Cloudbeds, what they did not tell us is that if you have a server-based system and not a cloud based system you have to do the data export. They told us that transition Expedia from our existing system to their system happens almost immediately, then day of transition they say 3 days…3 days with no bookings. That is thousands in lost revenue. The transition process from our old system to CloudBeds was done with limited help from them and communicating with their customer support was awful and almost exclusively via e-mail. They have you watch some videos and to some light follow up, but it is hardly a cohesive transition program. There is more, but suffice it to say the entire experience was awful and we canceled. I have used two other property management systems and they were both superior in terms of support, training and service and their sales team shot straight.
Cloudbeds:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Inn Style:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Cloudbeds:

Company Information

Cloudbeds
Founded: 2012
United States
www.cloudbeds.com
Inn Style:

Company Information

Inn Style
Founded: 2014
United Kingdom
www.innstyle.co.uk
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Cloudbeds:

Categories

Inn Style:

Categories

Cloudbeds:

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Not Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Not Supported
Partner Management Not Supported
Product Management Not Supported
Reseller Management Not Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Not Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported
Inn Style:

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Not Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Not Supported
Online Payments Supported
Owner Portal Not Supported
Tax Management Not Supported
Tenant Management Not Supported
Tenant Portal Not Supported
Tenant Screening Not Supported
Vacancy Tracking Not Supported
Website Management Not Supported
Cloudbeds:

Integrations

Adobe Acrobat Sign Supported
Airbnb Supported
Akia Supported
Canary Digital Tipping Supported
Expedia Supported
Gmail Supported
Google Docs Supported
Infraspeak Supported
Inn-Flow Supported
Morphic Supported
Motileo Supported
Odysys Supported
Operto Teams Supported
PouchNATION Supported
Pricepoint Supported
RentOS Supported
TrustYou Supported
Vikey Supported
Viqal Supported
net2phone Supported
Inn Style:

Integrations

Adobe Acrobat Sign Not Supported
Airbnb Not Supported
Akia Not Supported
Canary Digital Tipping Not Supported
Expedia Not Supported
Gmail Not Supported
Google Docs Not Supported
Infraspeak Not Supported
Inn-Flow Not Supported
Morphic Not Supported
Motileo Not Supported
Odysys Not Supported
Operto Teams Not Supported
PouchNATION Not Supported
Pricepoint Not Supported
RentOS Not Supported
TrustYou Not Supported
Vikey Not Supported
Viqal Not Supported
net2phone Not Supported
Cloudbeds:
Claim Cloudbeds and update features and information
Claim Cloudbeds and update features and information
Inn Style:
Claim Inn Style and update features and information
Claim Inn Style and update features and information