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About

IBM Targetprocess (formerly Apptio Cloudability). Establish team budgets and accurately forecast and track cloud spend. Correlate cloud spend to business value to make cloud investment decisions with confidence. Stay informed of costs and act on anomalies and rightsizing opportunities by team, service, or project. Accurately allocate all costs, including containers and support charges, to ensure a full chargeback of cloud costs to the business. Leverage rightsizing capabilities across major cloud services to reduce operating expenses and fund future investments. Enable team ownership of cloud spend and correlate this spend to business value for more effective strategic decision-making. Develop a comprehensive cloud optimization strategy geared for immediate cost savings. Included are a set of optimization recommendations aligned with the business while starting to enable accountability across the org.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT, finance, and DevOps teams looking for a cloud optimization tool

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.apptio.com/products/cloudability-family/

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Alternatives

Freshservice

Freshservice

Freshworks

Categories

Categories

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

IBM Apptio
Applaud
Avalor
ClicData
Cruz Operations Center (CruzOC)
DXC Insurance BPaaS
InCountry
Joyous
ManageEngine Desktop Central MSP
ManageEngine OpManager Nexus
Planview AdaptiveWork
ProHance
Proteus GDPReady
Sepio
StatusDrift
Threatrix
Unleash
XCALLY
xtype

Integrations

IBM Apptio
Applaud
Avalor
ClicData
Cruz Operations Center (CruzOC)
DXC Insurance BPaaS
InCountry
Joyous
ManageEngine Desktop Central MSP
ManageEngine OpManager Nexus
Planview AdaptiveWork
ProHance
Proteus GDPReady
Sepio
StatusDrift
Threatrix
Unleash
XCALLY
xtype
Claim IBM Cloudability and update features and information
Claim IBM Cloudability and update features and information
Claim ServiceNow and update features and information
Claim ServiceNow and update features and information