Cloud Alert vs. Relay Comparison


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About Cloud Alert is the most secure, cost-effective and interactive instant notification system for mobile devices, a superior alternative to push notifications and SMS A2P alerts. It is a powerful, yet simple, combination of cloud and mobile app technology that enables banks and customers to communicate at a fraction of traditional SMS messaging costs. Designed for transactional alerts, it supports reporting fraudulent transactions, sending one‑time passwords (OTPs), reporting lost or stolen cards, securing “card not present” transactions, and customer approval workflows in real time. A messaging gateway integrates with a bank’s systems to send encrypted alerts; an intelligent communication protocol and transport cluster routes and stores messages across multiple servers worldwide; and a freely downloadable mobile app displays decrypted notifications, allowing interaction such as approval or rejection of transactions.	About Relay Network is redefining customer engagement through its innovative Business Feed Platform, a personalized B2C communication channel inspired by the familiar scrolling feed experience. By combining the interactivity of mobile feeds with the immediacy of SMS, Relay connects businesses with customers in a timely, relevant, and secure way—no logins or app downloads required. The platform supports multimedia content, forms, e-signatures, and two-way chat, giving users countless ways to interact directly within their personalized feed. Relay’s solution is fully HIPAA, SOC 2, TCPA, and HITRUST compliant, making it ideal for industries that handle sensitive information such as healthcare, finance, and membership organizations. Businesses using Relay see major improvements in engagement, conversions, and digital adoption compared to traditional communication channels like email and portals. Overall, Relay helps organizations deliver the right message at the right time.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT and customer engagement teams seeking a cost‑effective, real‑time notification platform to replace SMS and push messaging and facilitate interactive, secure customer transactions	Audience Enterprise organizations in healthcare, finance, and membership sectors seeking secure, personalized, and high-engagement digital communication solutions for customers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Cloud Alert Bahrain cloudalert.cloud	Company Information Relay Network Founded: 2010 United States www.relaynetwork.com
Alternatives MsgClub	Alternatives Genesys Cloud CX Genesys
HipLink	MoEngage
DeskAlerts	UJET
FRONTeO e-Banking Mainsys Engineering	Comarch Loyalty Marketing Platform Comarch
teli Messaging Commio View All	Wyng View All
Categories Mobile Banking Proactive Notification	Categories Customer Engagement Customer Experience HIPAA Compliant Messaging Personalization Proactive Notification
Show More Features Mobile Banking Features Bill Payment Biometric Cash Management Chat / Messaging Cross Selling Functionality Digital Wallet P2P Payments Remote Deposit SMS Banking Transaction Monitoring Voice Banking
Integrations Desktop.com Eloqua Hemi Marketo Salesforce Salesforce Service Cloud WorkMarket	Integrations Desktop.com Eloqua Hemi Marketo Salesforce Salesforce Service Cloud WorkMarket View All 7 Integrations
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