ClientTrack

ClientTrack

Eccovia Solutions
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About

The ClientTrack Care Coordination platform connects community-based systems of care with streamlined data collection, access to real-time information, and reporting tools to track outcomes and outputs. As your programs expand and change, ClientTrack grows with you. ClientTrack is an advanced care coordination platform that is designed to break down barriers so that providers can put patients at the center of their own care. When you buy a solution that your organization will rely on for years to come, you want to be sure that it will be able to change and grow as your organization changes and grows. The future is unpredictable, and your organization’s needs five years down the line might not be identical to your needs today, but because the ClientTrack Care Coordination Platform is purpose-built for customization and adaptability, you can rest assured it will be as reliable and helpful in the future as it is today.

About

Our platform is constantly evolving to better serve our users and the communities they support. We are secure, flexible, and can grow with you, which is why innovative communities and institutions across the country have partnered with Unite Us. The first step of a client’s journey is often screening to identify as many of their co-occurring needs as possible. We’re screening tool agnostic, so we’ll configure your questions with our algorithms to help you predict risk and give you immediate steps on how to address the needs of your clients. Go beyond searching for resources and referring your clients. Since the platform is embedded within every organization in your network, you’ll know if they got there, what happened every step along the way, and the specific outcome that improved their health. Organizations receiving referrals need the right information to best serve each client.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a case management software

Audience

A communities platform that helps coordinated care network, track outcomes, identify service gaps and at-risk populations and most importantly empower members

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing, software doesn’t work, software engineers don’t understand the business their software supports, software negatively impacting business of customers, looking for new platform due to severe defects staying open for over a year. These people don’t really know what they are doing. In 30+ years of working with COTS software, Unite Us is by far the worst.

Cons

  • Support is bad, Software engineering team doesn’t understand business they support, zero creativity in solving problems, major defects Unite Us created still open after 1 YEAR!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eccovia Solutions
Founded: 1983
United States
eccovia.com/clienttrack/

Company Information

Unite Us
Founded: 2013
United States
uniteus.com/platform/

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ClientTrack

ClientTrack

Eccovia Solutions
Foothold

Foothold

Foothold Technology
QUALO

QUALO

Advanced Metrics
Provide Enterprise

Provide Enterprise

Groupware Technologies

Categories

Categories

Human Services Features

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Integrations

VirtualHealth HELIOS

Integrations

VirtualHealth HELIOS
Claim ClientTrack and update features and information
Claim ClientTrack and update features and information
Claim Unite Us and update features and information
Claim Unite Us and update features and information