FlowShare

FlowShare

miraminds GmbH
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About

Digital Adoption and User Training in One Solution. ClickLearn is a Digital Adoption Platform, which captures work processes in enterprise software. The platform auto-produces learning content in 7 formats and 45 languages, creates a customizable e-learning portal and keeps documentation current with automatic updates. The unique recording technology behind ClickLearn saves time and ensures that users are successfully onboarded into your business software by automating the process of creating training material and documentation. When processes are recorded using ClickLearn, with a single click customers can produce step-by-step instructions, virtual assistance, e-learning, and interactive process videos in more than 45 languages. And with each software release, customers can automatically update their content including screenshots with a click of a button. It is easy to get started, with no complexity and no infrastructure is required.

About

FlowShare is a Windows-native process documentation tool that runs locally in the background, capturing every action across desktop apps, browser tools, and systems like SAP GUI, then generates a branded, step-by-step guide your staff can use to train themselves. Documentation that used to take days now takes hours. No manual screenshotting or writing, just consistent, professional guides no matter who creates them. Export to PDF, Word, HTML, PowerPoint, or publish directly into Confluence and SharePoint. FlowShare Assist, our AI-powered assistant, gives end-users 24/7 instant help, guiding them through troubleshooting independently. The FlowShare Portal is a central knowledge hub, making every guide searchable and instantly accessible, no installation required to browse. 7-day free trial, plans from €39/user/month. getflowshare.com

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations and individuals in search of a solution to capture complicated work processes and produce learning materials

Audience

Companies and teams that need to create and document internal processes, and create product guides/documentation for end users f.e. during an ERP migration, IT projects or employee onboarding

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Version Not Supported
Free Trial Supported

Pricing

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Version Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Highly efficient approach. Flexible output formats. Integrations to Wordpress and other third party services.
  • Very easy to use and great value for money! All staff find this product super beneficial in documenting our processes.
  • +Automated screenshots with mouse cursor indicating clicks +Description of the screenshot possible +Export to other formats
  • FlowShare has proven to be an exceptional solution for capturing procedural information and creating comprehensive documentation. Its user-friendly design and intuitive interface have made it an effortless process to document even the most intricate procedures. The clear guidance provided within the platform accommodates individuals with limited technical proficiency to produce professional-grade documents. I am extremely fortunate to have discovered FlowShare at the appropriate time, as it has greatly improved my workflow efficiency by simplifying the documentation and sharing process with my team.
  • We were able to schedule a product walkthrough and start using the software very quickly. I was amazed at how simple it was to create documentation for a process. Our shipping manager had struggled with creating documentation that could be used during his upcoming absence. I was able to show him the FlowShare basics and BOOM he completed his documentation.

Cons

  • Nothing critical. Support for MacOS would make sense.
  • None. This product has been incredibly user friendly and intuitive. It does exactly what we need it to do.
  • -Automated summary of similar captures doesn't always work -Recognition of form input is inconsistent -Automatic labeling is often not effective -Identical content should be recognizable to ease post-processing -Pricing model is not attractive
  • None so far, maybe you could have a direct integration to post directly to video sharing platform would be great.
  • Not much that I didn't like. It was super easy to use and we did not have any problems.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ClickLearn
Founded: 2009
Denmark
www.clicklearn.com

Company Information

miraminds GmbH
Founded: 2016
Germany
getflowshare.com

Alternatives

Alternatives

Tango

Tango

Tango.ai
Tango

Tango

Tango.ai
FlowShare

FlowShare

miraminds GmbH

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Not Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Not Supported
Multiple Formats Support Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Not Supported
Webhooks Supported
WYSIWIG Editor Supported

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Supported
Dynamic Tags Not Supported
Employee Feedback Supported
Guide Approval Workflows Not Supported
Media Editor Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Supported
SSO (SAML) Supported
Translations Supported
User Management Supported
Version Control Supported

Digital Adoption Platforms Features

Audience Segmentation Not Supported
Content Creation Supported
Contextual Guidance Not Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Not Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Not Supported
Docs Web Hosting Supported
Feedback Capture Not Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Not Supported

Document Generation Features

Batch Processing Not Supported
Collaboration Not Supported
Digital Signature Not Supported
Interaction Tracking Not Supported
Multiple Output Formats Supported
Templates Supported

Document Management Features

Access Controls Supported
Archiving & Retention Not Supported
Collaboration Tools Not Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Conversion Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Not Supported
Multi-Format Output Supported
Offline Editing Supported
Preview Output Supported
Screenshot Tool Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Integrations

Microsoft 365 Supported
Confluence Not Supported
Dynamics 365 Customer Service Supported
IFS Supported
IFS Cloud Supported
IFS Customer Engagement Supported
IFS Ultimo Supported
JD Edwards EnterpriseOne Supported
MYOB Acumatica Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Outlook Supported
Microsoft Power Platform Supported
Microsoft Word Supported
Obsidian Not Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported
SAP NetWeaver Supported
Salesforce Supported
Salesforce Agentforce Supported

Integrations

Microsoft 365 Supported
Confluence Supported
Dynamics 365 Customer Service Not Supported
IFS Not Supported
IFS Cloud Not Supported
IFS Customer Engagement Not Supported
IFS Ultimo Not Supported
JD Edwards EnterpriseOne Not Supported
MYOB Acumatica Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Outlook Not Supported
Microsoft Power Platform Not Supported
Microsoft Word Not Supported
Obsidian Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
SAP NetWeaver Not Supported
Salesforce Not Supported
Salesforce Agentforce Not Supported
Claim FlowShare and update features and information
Claim FlowShare and update features and information