TRAY

TRAY

Vendsy
+
+

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About

With the help of our online waiver solution, you can convert your existing papers into a digital waiver, and eliminate excess papers for good in just a few minutes! Our electronic waiver service is perfect for creating online release forms and online liability waivers, and also for online waiver signing. We have created the best online waiver service and best waiver software to make creating and signing waivers simpler than ever. You can find unique links on our site for your online digital waivers. You will be able to open the web links with ease on your computer and begin collecting electronic waivers on your own computer! Through our electronic waiver service, all of your documents will be stored securely on our online cloud database and encrypted with 256 bits, the most modern and secure technique. You can simply search and find a digital signature waiver within seconds. You can add a link to an online waiver to your website, or email the online waiver link directly to customers.

About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who needs an online waiver solution

Audience

Fast casual restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Free Version
Free Trial

Pricing

$89 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Initially, I liked the integrations with Google Drive and Mailchimp. However now I fear that those sites will be compromised.
  • I actually didn't mind the capabilities and the user interface of this product however they scammed me and being robbed almost $700.00 from this company discounts any good features that this software had to offer.

Cons

  • When it came to canceling the service I received no response, and they started charging my card randomly. Not a lot of money, but based upon principal they should not have been charging me a dime. Now I am truly concerned about the information that was collected.
  • I had communicated with customer care upon my signing onto this subscription. At first, I was impressed with the speed at which they responded. They offered to manually sign me up for the monthly basic package so that I wouldn't be charged for the entire year which it automatically does. My business is seasonal therefore it did not make sense for me to purchase an annual subscription. I was assured that if I were not using the software, I could either drop to the lowest tier or pause my subscription. They then proceeded to charge my credit card 4 times the amount of what it should have been. I am out almost 700.00 over a 4-month period that the app was not even used. Even when it was used, the cost never reflected the number of waivers used. Customer service then canceled my subscription (Not what I had asked for because I still have use for this app.) They also offered me my 700.00 as a credit moving forward. I am livid. I want my money back as it was wrongfully charged, and they have stopped all communication with me. STAY AWAY from this company. They will steal your money and never answer your email concerns. I know I should have been on top of it over the 4-month period although life can get very busy sometimes and I had faith that the company would work with me and continue to keep me as a client. I have opened up a credit card investigation. I am hopeful that the credit company dispute will come through for me.

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CleverWaiver
Founded: 2012
United States
www.cleverwaiver.com

Company Information

Vendsy
Founded: 2013
United States
tray.com

Alternatives

Alternatives

Elo

Elo

Elo Touch Solutions
WaiverElectronic

WaiverElectronic

Electronic Works
PandaWaiver

PandaWaiver

PandaDoc
WaiverForever

WaiverForever

Aries App

Categories

Categories

Kiosk Features

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

Agilysys Golf
Agilysys Spa
Agilysys Stay
Constant Contact
Dropbox
Google Chrome
Google Drive
Mailchimp
MarketMan
Microsoft Edge
Mozilla Firefox
Olo
Popconvert
RASI
Stripe

Integrations

Agilysys Golf
Agilysys Spa
Agilysys Stay
Constant Contact
Dropbox
Google Chrome
Google Drive
Mailchimp
MarketMan
Microsoft Edge
Mozilla Firefox
Olo
Popconvert
RASI
Stripe
Claim CleverWaiver and update features and information
Claim CleverWaiver and update features and information
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