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About

Maximum attention, maximum profit, with us you can reach your target group in any way and in an intelligent way. High level of activity thanks to practical handling: with Facebook Messenger, immediate interaction with friends, whether private or in groups, is easier than ever. Similar to normal push messages, the user first receives an opt-in query. He can also register for Facebook notifications with a tick. These will then appear in the Messenger app on the phone, on the normal Facebook.com website, or on Messenger.com. Most active Facebook users can usually be reached very easily via Messenger. This results in very high opening rates and the notifications invite immediate interaction. Unfortunately, Apple has so far only allowed push notifications in its own apps and not via websites. This makes Facebook Messenger a real alternative for the transitional period.

About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution to reach their target audience easily

Audience

Companies that need a live chat and customer engagement solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$33.45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$19.95 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite.

Cons

  • Easy to install and use. No dislikes as of now.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CleverPush
Germany
cleverpush.com

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

Alternatives

SmartEngage

SmartEngage

Level Up Global

Alternatives

VWO Engage

VWO Engage

Wingify
CCIChat

CCIChat

Cyber Cast International

Categories

Push Notifications Supported

Categories

Live Chat Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Not Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Not Supported
Web Notifications Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Not Supported
Google Analytics Not Supported
LinkedIn Not Supported
NetSuite Not Supported
Parsey Not Supported
Salesforce Agentforce Service Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
Google Analytics Supported
LinkedIn Supported
NetSuite Supported
Parsey Supported
Salesforce Agentforce Service Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim CleverPush and update features and information
Claim CleverPush and update features and information
Claim Velaro and update features and information
Claim Velaro and update features and information