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About

Cleo Integration Cloud (CIC) award-winning EDI software that enables the best B2B integration, visibility and control. CIC accelerates EDI automation, expedites partner onboarding, and easily tackles EDI issue resolution. Bringing end-to-end integration visibility across EDI, non-EDI, and API integrations enabling you to grow your revenue-generating business processes better and faster. CIC is optimizing thousands of supply chains for logistics providers, manufacturers, and wholesalers. Encompassing seamless ERP integration, WMS integration, TMS integration and more, our cloud-based B2B integration platform transforms costly, complicated processes into truly efficient, agile, and scalable operations. Our ecosystem integration approach offers the best B2B capabilities so you can automate EDI and API transactions, rapidly onboard partners, and gain competitive control.

About

Our EDI solutions will enable you to do business with ANY trading partner! We will create a streamlined workflow for your favorite ERP accounting and business systems such as Salesforce, Quickbooks, & ShipStation. Our custom EDI solutions will seamlessly work with ANY industry you do business with. Any great solution is only as good as the support you get. We provide 24/7/365 support for all our solutions. We're here for you around the clock. Our dedicated team of EDI experts will quickly get your business EDI compliant! Our user-friendly web service and our team of EDI specialists will ensure that your EDI experience is easy, simple, and painless. We provide EDI services for companies in all sectors of the global economy . These industries include retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture to name a few. Specifically, in the Defense industry, we provide EDI services with trading partners such as the Army Airforce Exchange.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise and mid-market supply chain companies including logistics, manufacturing, and wholesalers.

Audience

Retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture companies seeking a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Quote-based
Free Version
Free Trial

Pricing

Infocon Systems provides transparent, partner-based pricing, eliminating unexpected EDI transaction fees.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • There are Many Advantages to say about CIC like Real Time Dashboards, Various Protocol Connectivity Options, Different Format Transformation, Reference Tables for Ease Onboarding, Identifying the Job Failure, Alerts for Unprocessed files, etc. The overall use of the product will be easy as an Admin or Support for this product.

Cons

  • There is no Cons but there are few enhancements required compared to the other EDI products in the market. I hope those will be taken care by Cleo in Future.

Pros & Cons from Real Users

Pros

  • Infocon Systems has made managing our EDI transactions much more efficient. The platform integrates well with NetSuite, automates document processing, and reduces manual work. Their support team is always quick to respond and provides practical solutions whenever we have questions or need assistance. The implementation process was well organized, and adding new trading partners has been straightforward. Overall, the software is reliable, easy to navigate, and has helped improve the accuracy of our order processing.
  • Infocon Systems has made EDI management much easier by integrating smoothly with NetSuite and automating our order, shipping, and invoicing processes. Their support team is responsive, knowledgeable, and quick to assist whenever we have questions or need to onboard a new trading partner. The platform is reliable, easy to work with, and has helped reduce manual effort, improve accuracy, and keep our EDI operations running efficiently.
  • Honestly, it’s their customer service. EDI can get incredibly confusing and stressful, but the team at Infocon actually picks up the phone and fixes things fast. They made our onboarding and partner setup smooth, and whenever we run into a weird error, they’re right there to help us sort it out. It feels like a true partnership, not just a software subscription.
  • Infocon Systems integrates very smoothly with Odoo, which has made our EDI processing much easier. Orders and invoices sync directly into Odoo without manual entry, saving us time and reducing mistakes. The system feels straightforward and practical, not overly complicated. It’s been reliable for our day-to-day operations, and their support team has been responsive and easy to work with whenever we’ve had questions. Overall, it’s a cost-effective solution that fits well with our business needs.
  • The seamless EDI integration with Odoo and the flexibility to handle different trading partners is what stands out most.

Cons

  • We have not encountered any significant drawbacks. The software has met our expectations, and the support team has been excellent whenever we needed assistance.
  • Initial EDI setup requires coordination, but the Infocon team manages the process effectively.
  • The interface could look a bit more modern, but functionality-wise, it does exactly what we need it to do.
  • There aren’t any major drawbacks. Like most EDI implementations, the initial setup and mapping process takes some coordination, especially when dealing with multiple trading partners.
  • The initial learning curve can feel a bit steep, especially when first working with EDI configurations in Odoo.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cleo
Founded: 1976
United States
www.cleo.com

Company Information

Infocon Systems
Founded: 1988
United States
www.infoconn.com

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Elevate EDI

Elevate EDI

EDI Support LLC
SEEBURGER BIS

SEEBURGER BIS

SEEBURGER

Categories

Categories

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Managed File Transfer (MFT) Features

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Integrations

NetSuite
Salesforce
Shopify
Algonomy
Amazon S3 Glacier
Azure Blob Storage
Cloudera
JD Edwards EnterpriseOne
Kuebix
LoadMaster
MRI ManhattanONE
Magento
Manhattan Active Inventory
Manhattan SCALE
Oracle E-Business Suite
PostgreSQL
QuickBooks Enterprise
SAP Litmos LMS
Trimble TMS

Integrations

NetSuite
Salesforce
Shopify
Algonomy
Amazon S3 Glacier
Azure Blob Storage
Cloudera
JD Edwards EnterpriseOne
Kuebix
LoadMaster
MRI ManhattanONE
Magento
Manhattan Active Inventory
Manhattan SCALE
Oracle E-Business Suite
PostgreSQL
QuickBooks Enterprise
SAP Litmos LMS
Trimble TMS
Claim Cleo Integration Cloud and update features and information
Claim Cleo Integration Cloud and update features and information
Claim Infocon Systems and update features and information
Claim Infocon Systems and update features and information