KodifKODIF
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Related Products
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About
ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment.
1. Transform Slack channels into a central hub for request management.
2. Facilitate quick responses by converting customer inquiries into actionable tickets.
3. Scale support for numerous clients using automated answers from knowledge bases.
4. Simplify internal employee support with conversational ticketing in Slack.
5. Enable Support and Customer Success teams to work effectively within Slack.
6. Achieve faster response times and improved accountability.
7. Monitor and manage customer requests from a single Slack channel.
8. Keep your team aligned across all platforms and tools.
9. Enhance productivity with AI-driven responses and organized knowledge resources.
10. Integrate seamlessly with existing tools for efficient two-way communication.
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About
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences.
Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations.
There are three tiers.
Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents.
Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands.
The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography.
All Agents also act as AI Shoppers, recommending products,
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
ClearFeed is perfect for companies using Slack who want to combine their tools for customer support and IT helpdesk functions. It's aimed at mid-sized and large companies, helping teams like customer support, IT, engineering, sales operations, and HR streamline workflows and manage conversations across channels.
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Audience
Ecommerce companies that want to support customers across their entire journey while reducing the load on human agents and driving more revenue.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$24 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClearFeed
Founded: 2021
Bangalore, India
clearfeed.ai/
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Company InformationKODIF
United States
kodif.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
ClickUp
Flip
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
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Integrations
ClickUp
Flip
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
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