R.O. Writer

R.O. Writer

Progressive Automotive Systems
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About

Claimory is collision shop management software built specifically for body shops, not general auto repair. It organizes every claim from initial contact through final payment, keeps the team on the same page, and helps shops stop leaving supplement money on the table. The platform works alongside CCC ONE, Mitchell, and Audatex. Built-in AI reviews estimates against OEM guidelines, photos, and supplement history to catch undercharges before finalization. A per-claim AI drawer answers questions, drafts adjuster emails in the shop's voice, and summarizes photo sets. Every AI draft is human-reviewed before sending. Core capabilities: full claim lifecycle tracking, supplement aging with per-carrier thresholds, AI claim review, photo documentation, two-way SMS, electronic signatures, customer portal with real-time repair status, total loss workflow, cycle time dashboard, and shop performance reporting. Built by collision shop operators for collision shop operators.

About

R.O. Writer is one of the first shop management software companies on the market. Since our inception, we have gained thousands of customers, built strong relationships with leading industry partners, and continuously added to our product, making it the most feature-rich solution available. Our passionate employees continue to innovate and work to ensure the software remains both scalable and configurable. R.O. Writer is well-positioned to be your trusted business partner for the long term. We are here for you every step of the way, from migrating your data over to launching the software, to training and onboarding staff, to optimizing and improving how you use the software so it changes and grows with your business. We are your business partners for long-term success.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent collision repair shops, multi-location body shop operators, DRP-participating shops, shop owners, managers, and estimators handling insurance claims as their core business.

Audience

Auto Repair solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month/location
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Claimory does exactly what we need without the bloat. Setup was fast , the interface stays clean even as we add more. The team adopted it quickly , and support has been responsive whenever we've had a question.
  • CLAIMORY HAS BEEN ONE OF THE MOST AMAZING TOOLS I HAVE FOR OUR BODY SHOP! Claimory was introduced to me a few weeks back and I just paid for my yearly membership! I had been looking for a system where I can avoid paper files and just have all my customers, claims, cash jobs, track of money etc in one tool and I finally found it. I 100% think every single body shop should have Claimory. From a small family business to a corporate business this makes running your business so easy! Sometimes we get calls from insurance companies or customers and we might not be in our office but with claimory everything is on your phone & its so modern and easy to use. If you own a body shop you 100% need this! If I can put 10 stars I would!

Cons

  • To be honest none that we have seen yet in the few months we have used it , but as for the trial maybe making it longer than 2 weeks?
  • LITERALLY NO CONS. I LOVE THIS WEBSITE. I JUST WISH I KNEW OF THIS SYSTEM WHEN I OPENED MY BODY SHOP

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Claimory
Founded: 2025
United States
claimory.io

Company Information

Progressive Automotive Systems
Founded: 1989
United States
www.rowriter.com

Alternatives

CRISMA

CRISMA

Jhenn Systems

Alternatives

CRISMA

CRISMA

Jhenn Systems
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Auto Body SchedulerPlus

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iAutoFocus

iAutoFocus

New Era Software

Categories

Categories

Auto Body Supported
Auto Repair Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

Autoflow Not Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported

Integrations

Autoflow Supported
Repair Shop Solutions Supported
Service-Intel Supported
Claim Claimory and update features and information
Claim Claimory and update features and information
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