Related Products
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About
Claimlane is a warranty and returns management platform for brands and retailers selling physical products. It handles warranty registration, claims, repairs, replacements, returns, and spare parts in one system, for both B2C and B2B claim flows. Customers submit claims through a branded self-service portal with photos, videos, serial numbers, and order details, so support teams get complete cases from the start. Claimlane’s AI Agent, the first AI agent purpose-built for warranty claims and returns, reviews images and videos, applies warranty rules per product and supplier, and recommends or auto-approves resolutions. Teams can route claims to suppliers and see which products and suppliers cause the most issues. Claimlane connects to 75+ systems, including Shopify, WooCommerce, ERPs, Zendesk, and shipping providers. MaxGaming resolves complex RMA cases 77% faster with the AI Agent, and Davidsen went from 5 agents on claims to 1-2.
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About
Warly is web-based warranty management software for retailers and service businesses that issue product or service warranties, including electronics, solar and energy, appliance, automotive, repair, and HVAC businesses. Staff create digital warranty passports by entering customer, product, and coverage details; each can be associated with the issuing business, terms, and a unique scannable QR code. Businesses can share warranty access through QR codes or WhatsApp, and customers can open the warranty without installing an app or creating an account. Warly keeps warranty records together with customer details and service history, with search tools for finding products and customers. A free workspace includes 25 lifetime warranty passports. The service is designed to replace paper warranty documents and provide customers with a convenient way to retrieve warranty details when needed.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Brands and retailers that sell physical products and handle warranty claims, returns, and repairs
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Audience
Retailers, electronics and appliance stores, repair shops and after-sales teams issuing product or service warranties.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClaimlane
Denmark
www.claimlane.com
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Company InformationWarly
Lebanon
warly.app
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
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Integrations
Adobe Commerce
Supported
AfterShip
Supported
BigCommerce
Supported
DanDomain
Supported
Dixa
Supported
Dynamics 365 Commerce
Supported
EasyPost
Supported
FedEx Ship Manager
Supported
Fin
Supported
Intercom
Supported
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Integrations
Adobe Commerce
Not Supported
AfterShip
Not Supported
BigCommerce
Not Supported
DanDomain
Not Supported
Dixa
Not Supported
Dynamics 365 Commerce
Not Supported
EasyPost
Not Supported
FedEx Ship Manager
Not Supported
Fin
Not Supported
Intercom
Not Supported
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