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About

Claimlane is a warranty and returns management platform for brands and retailers selling physical products. It handles warranty registration, claims, repairs, replacements, returns, and spare parts in one system, for both B2C and B2B claim flows. Customers submit claims through a branded self-service portal with photos, videos, serial numbers, and order details, so support teams get complete cases from the start. Claimlane’s AI Agent, the first AI agent purpose-built for warranty claims and returns, reviews images and videos, applies warranty rules per product and supplier, and recommends or auto-approves resolutions. Teams can route claims to suppliers and see which products and suppliers cause the most issues. Claimlane connects to 75+ systems, including Shopify, WooCommerce, ERPs, Zendesk, and shipping providers. MaxGaming resolves complex RMA cases 77% faster with the AI Agent, and Davidsen went from 5 agents on claims to 1-2.

About

Clyde empowers businesses, from startups to enterprises, to offer extended warranties and accident protection to their customers. Our plans slot into your current purchase flow so you can be up and running in minutes. Clyde gives you the opportunity to offer an exceptional customer experience and peace of mind when customers need you most, when something goes wrong. And what's more, Clyde gives you the opportunity to increase average order value and revenue every time you sell a product. We leverage a competitive network of insurance partners to offer extended warranties and accident protection plans on a huge range of products. Our plans cover warranty extensions, wear and tear, water damage and even accidents, for up to five years. Clyde's clear, customizable calls-to-action make purchasing product protection a breeze. We make contract information and filing claims simple, transparent, and intuitive, and we manage the entire claims process end-to-end.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands and retailers that sell physical products and handle warranty claims, returns, and repairs

Audience

Businesses and enterprises looking for an accident protection solution to drive revenue

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Claimlane
Denmark
www.claimlane.com

Company Information

Clyde
Founded: 2017
United States
www.joinclyde.com

Alternatives

Alternatives

Intelli Warranty

Intelli Warranty

Intellinet Systems
Evia WMS

Evia WMS

Evia Information Systems

Categories

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

BigCommerce Supported
Magento Supported
Shopify Supported
AfterShip Supported
Attentive Not Supported
EasyPost Supported
Fin Supported
Freshdesk Supported
Intercom Supported
Klaviyo Supported
Magento Business Intelligence Supported
NetSuite Supported
Omnium Lite Supported
Picqer Supported
PrestaShop Supported
Salesforce Agentforce Commerce Supported
Shopware Supported
Traede Supported
WooCommerce Supported
Zendesk Supported

Integrations

BigCommerce Supported
Magento Supported
Shopify Supported
AfterShip Not Supported
Attentive Supported
EasyPost Not Supported
Fin Not Supported
Freshdesk Not Supported
Intercom Not Supported
Klaviyo Not Supported
Magento Business Intelligence Not Supported
NetSuite Not Supported
Omnium Lite Not Supported
Picqer Not Supported
PrestaShop Not Supported
Salesforce Agentforce Commerce Not Supported
Shopware Not Supported
Traede Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim Claimlane and update features and information
Claim Claimlane and update features and information
Claim Clyde and update features and information
Claim Clyde and update features and information