Cisco 5000 Series vs. Fieldcode Comparison


Cisco 5000 Series Cisco	Fieldcode	+	+
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About The Cisco ENCS is a hybrid platform that combines the functionality of a traditional router and a traditional server with a smaller infrastructure footprint. Deploy network services in minutes. With the Cisco Enterprise Network Compute System, you can virtualize all your services in the branch, including routers. The ENCS 5000 provides service agility and density needed for the branch that has limited IT resources. The 5000 Series is a purpose-built compute platform optimized to run VNFs. Using VNFs saves time and simplifies operations. Zero-touch automation enables fast and flawless branch deployments and management. Cisco's open-ecosystem approach to Network Functions Virtualization (NFV) in the 5000 Series enables other vendors to have their VNFs certified to help ensure compatibility and interoperability.	About Fieldcode is a Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch FSM automates scheduling and dispatching based on skills, availability, location, priority, SLAs, parts, and service requirements. Fieldcode combines Zero-Touch Dispatch, One Workforce, and SLA + Parts Logistics to reduce manual coordination. IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, AI-powered service actions, asset and inventory management, and integrations with ITSM, ERP, CRM, and OSS/BSS systems.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Companies that need a Router for NFV Ethernet deployments	Audience IT & Telecom service providers running their own engineers, subcontractors, and service partners across distributed, SLA-driven field operations.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $25 per user per month Fieldcode offers three pricing tiers: Start: $25 per month per user Business: $45 per month per user Enterprise: $65 per month per user Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected! We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer. Cons Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well. At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Cisco Founded: 1984 United States www.cisco.com/c/en/us/products/routers/5000-series-enterprise-network-compute-system/index.html	Company Information Fieldcode Founded: 2001 Germany fieldcode.com
Alternatives Cisco Network Convergence System 5000 Series Cisco	Alternatives SafeBus
Cisco Catalyst 8200 Series Edge uCPE Cisco	Pinaka ZTi Pinakastra Computing
Cisco 4000 Series Integrated Services Routers Cisco	Saydi
Cisco 8000 Series Routers Cisco	PCmover® Enterprise Laplink Software
Cisco 900 Series Integrated Services Routers Cisco View All	ServiceMax PTC View All
Categories Routers Supported	Categories Field Service Management Supported IoT Supported Predictive Analytics Supported Route Planning Supported Scheduling Supported Service Dispatch Supported Tradesman Job Management Supported
	Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Predictive Analytics Features AI / Machine Learning Supported Benchmarking Not Supported Data Blending Not Supported Data Mining Not Supported Demand Forecasting Supported For Education Not Supported For Healthcare Supported Modeling & Simulation Not Supported Sentiment Analysis Not Supported Route Planning Features Capacity Planning Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Not Supported Class Scheduling Not Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Not Supported Real-time Scheduling Supported Reservations Not Supported Resource Scheduling Supported Room Booking Management Not Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Not Supported Dispatch Management Supported For Builders Not Supported For Electricians Not Supported For Field Service Businesses Supported For HVAC Not Supported For Plumbers Not Supported For Roofers Not Supported Invoicing Not Supported Job Tracking Not Supported Payments Not Supported Quoting Not Supported Reporting Supported Scheduling Supported Time Tracking Supported
Integrations CYREBRO Supported Dynamics 365 Commerce Not Supported Field Nation Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported OfficeWatch Call Reporting Supported QuickBooks Accountants Not Supported Salesforce Not Supported ServiceNow Not Supported Zoho CRM Not Supported monday AI work platform Not Supported Show More Integrations View All 2 Integrations	Integrations CYREBRO Not Supported Dynamics 365 Commerce Supported Field Nation Supported HubSpot CRM Supported HubSpot Customer Platform Supported OfficeWatch Call Reporting Not Supported QuickBooks Accountants Supported Salesforce Supported ServiceNow Supported Zoho CRM Supported monday AI work platform Supported Show More Integrations View All 9 Integrations
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