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About

Every record represents a real person. Each data point is a potential game-changer in someone’s life: a connection to be understood and acted upon. And so our goal is to enable greater health by improving the way health information is managed. For 40 years, Ciox has advanced the healthcare industry through better health information management and exchange of health information. Our broad reach in medical records extends across industries, allowing us to modernize workflows, facilitate access to clinical data, and improve the accuracy and flow of health information. We help our clients manage, protect, and leverage health information to achieve operational improvements, optimized revenue, and better patient outcomes. Ciox HealthSource is a fully scalable clinical data platform Ciox HealthSource is a fully scalable clinical data platform utilizing Artificial Intelligence technology to enable higher quality data, drive down administrative burden and improve financial performance.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For healthcare companies looking for aoftware that facilitates and manages the movement of health information within the healthcare industry

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Ciox is the main site we have for getting faxes in and sending them out. It is easy to use for downloads.

Cons

  • Uploading into Ciox is not as easy as downloading is. Especially with longer reports.

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ciox
United States
www.cioxhealth.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

PHEMI Health DataLab

PHEMI Health DataLab

PHEMI Systems

Alternatives

HolCare EHR+

HolCare EHR+

Holmusk
Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology

Categories

Categories

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Not Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Not Supported
Data Security Supported
Information Governance Not Supported
Master Data Management Supported
Match & Merge Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

Adonis Not Supported
Apoointly Not Supported
Arrendale Associates Not Supported
Assort Health Not Supported
Avalon Laboratory System Not Supported
CERTIFY Health Not Supported
CGM LABDAQ Not Supported
CareBridge Not Supported
CareEco Not Supported
DocSpera Not Supported
Dragon Medical One Not Supported
Greenspace Health Not Supported
Hello Patient Not Supported
Mend Not Supported
PowerSpeak Not Supported
Prevounce Not Supported
RapidClaims Not Supported
Saykara Not Supported
Sevocity EHR Not Supported
Sporo Not Supported

Integrations

Adonis Supported
Apoointly Supported
Arrendale Associates Supported
Assort Health Supported
Avalon Laboratory System Supported
CERTIFY Health Supported
CGM LABDAQ Supported
CareBridge Supported
CareEco Supported
DocSpera Supported
Dragon Medical One Supported
Greenspace Health Supported
Hello Patient Supported
Mend Supported
PowerSpeak Supported
Prevounce Supported
RapidClaims Supported
Saykara Supported
Sevocity EHR Supported
Sporo Supported
Claim Ciox HealthSource and update features and information
Claim Ciox HealthSource and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information