RetailGraph

RetailGraph

Softworld India Pvt Ltd
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About

Cin7 is a web based inventory system that helps businesses manage their inventory anywhere, in real time. Suitable for omni-channel retailers and wholesalers, Cin7 integrates cloud inventory, Point of Sale, warehouse management, B2B ecommerce, 3PL, and direct EDI, in one robust platform. Cin7 also features seamless integrations for Shopify, Magento, Xero, Amazon, Ebay and more.

About

RetailGraph is basically known as complete wholesale & retail management software that has specifically been designed for small and mid-sized retailers & wholesalers to help them with a complete Point-of-sale (POS) solution. Businesses can use this solution to meet unique retail requirements. This future-ready Point of Sale software for retail/wholesale stores comes equipped with advanced features that automate various store-related operations. It also provides a centralized monitoring environment for those who have retail or wholesale stores & chains. Mobile application integration is an advantage of using it. RetailGraph is built on the most popular and secure platform named Microsoft.NET, whereas the SQL server has been used to store complex crucial data of the business. In a very short time of span, it has become the most popular and powerful wholesale/retail shop software in India.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Omni-channel retailers and wholesalers with many sales and distribution channels.

Audience

Retail Stores, Wholesaler and Distribution Management

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Cin7 offers flexible pricing tiers to suit your current needs and allow you to scale as you grow. Get a quote for the cost of your inventory management system.
Free Version Supported
Free Trial Supported

Pricing

$1100 per user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.0 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I was switching from Stitch Labs and found they were most similar. They offer inventory management across several platforms, plus Quickbooks integration. The initial sales call was promising and I liked the pricing they were able to offer.
  • System is very user friendly, it has great feature of stock location, pick n pack. Accounting works seamlessly.
  • Manage stock without excel, packing slip is really helpful. Facts that you do have to do any manual calculations.

Cons

  • There are no easily visible or searchable checks and balances to know if the system is working properly. For a company that claims to have been in business for a while, I continue to find tech issues during the onboarding process that no one seems to have found before. For example, my Etsy store wasn't talking to Cin7 to tell it to close an order automatically. No one even knew.
  • Reporting is little bit confusing, but once you've grown familiar with it, it works fine.
  • Reconciled payments on xero do not appear on invoice straight away.

Pros & Cons from Real Users

Pros

  • I've been using RetailGraph software for 10 years, and it's user-friendly. It helps me handle purchase and sales reports well. If I face any issues, I can easily get help by sending a support ticket to the SWIL team.
  • I have been doing RetailGraph for the last 5 years. And believe me, it has helped me a lot in managing my business. Now, I am looking at the business as more organized than ever before and taking proper care of sales/purchases. Apart from this, it is also helping me in GST filing, e-invoice generation, and making all the related calculations easy. I consider as an all-in-one software solution that can be customized at any time, and its support team is available for you with intelligent solutions.
  • As a business software, RetailGraph not only provides you an accounting solution but also ensures your inventory, sales, purchases, monitoring order processing and timely delivery. In short, it manages all my business tasks and saves the time that I spend on calculating my business data manually. Also, it helps me in filling GST and gives an easy way to generate e-invoicing. This way, I feel that I am getting more accurate in filling GST. So, I must say that you can consider it an all-in-one software solution that can be customized at any time, and its support team is available for you with smart solutions.
  • I am using Retailgraph for 2 years. If I tell about its characteristics, then I have got countless benefits from it. I am now more independent and able to understand more details of my business, stocks, customers/vendors. Also, I can save my business from any kind of mess, which was not possible earlier. Earlier, I used to know and my products used to expire which used to make me lose a lot, but now, I already get an expiry alert through Retailgraph and I manage my inventory accordingly. Apart from this, billing and tax filling have also become easier.

Cons

  • N/A.
  • It includes many features to manage my business. Sometimes it is valuable, or sometimes it is not used. It all depends upon the business requirements. If you want any changes, it also comes with a customization facility.
  • Since it includes so many features to manage my business, I felt overwhelmed at first. But once I understand it, I consider RetailGraph to be a powerful tool that lets me track my business and give me exactly what I need.
  • If I look at its disadvantages, I have not received anything like this yet. Because the team resolves every problem of mine immediately or I get it resolved with customized options.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cin7
Founded: 2011
New Zealand
www.cin7.com

Company Information

Softworld India Pvt Ltd
Founded: 1994
India
www.swindia.com/retailgraph/

Alternatives

Descartes Sellercloud

Descartes Sellercloud

Descartes Systems Group

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
ACE Retail POS

ACE Retail POS

ACE POS Solutions
Unleashed

Unleashed

The Access Group
OpenPro ERP

OpenPro ERP

OpenPro, Inc.

Categories

Apparel Management Supported
B2B eCommerce Supported
Batch Tracking Supported
Distribution Supported
eCommerce Supported
EDI Supported
Inventory Control Supported
Manufacturing Supported
Order Entry Supported
Order Management Supported
Point of Sale Supported
Purchasing Supported
Quoting Supported
Retail Management Supported
Winery Supported

Categories

Barcoding Supported
Distribution Supported
Retail Management Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Apparel Management Features

Billing & Invoicing Supported
Catalog Management Not Supported
Inventory Management Supported
Materials Management Supported
Order Management Supported
Product Management Supported
Production Management Supported
Purchasing Supported
Returns Management Supported
Shipping Management Supported
Supplier Management Supported
Supply Chain Management Supported
Time and Action (TNA) Calendar Not Supported
Warehouse Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Not Supported
Certificate Management Supported
Configuration Data Searching Not Supported
Data Format Translator Supported
Flexible Licensing Not Supported
Full Logging Supported
Labeling Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Supported
MES Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Purchasing Features

Catalog Management Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Requisitions & Approvals Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Not Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Not Supported
Demand Planning Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Not Supported
Inventory Management Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Supported
Vineyard Management Not Supported
Wine Club Management Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Not Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Not Supported
Inventory Management Supported
Label Templates Not Supported
Receiving Labels Supported
RFID Not Supported
Serial Number Tracking Not Supported
Shipping Labels Not Supported

Integrations

ActiveDEMAND Supported
Bookkeeper360 Supported
Crossfire EDI Supported
Fuse Inventory Supported
Geo Rep Supported
Mailchimp Supported
Pharmarack Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Salesforce Supported
ShipStation Supported
Singuli Supported
SphereWMS Supported
StockTrim Supported
Toolio Supported
Verde Fulfillment Supported
Windcave Supported
Xero Supported

Integrations

ActiveDEMAND Not Supported
Bookkeeper360 Not Supported
Crossfire EDI Not Supported
Fuse Inventory Not Supported
Geo Rep Not Supported
Mailchimp Not Supported
Pharmarack Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Not Supported
ShipStation Not Supported
Singuli Not Supported
SphereWMS Not Supported
StockTrim Not Supported
Toolio Not Supported
Verde Fulfillment Not Supported
Windcave Not Supported
Xero Not Supported
Claim Cin7 Inventory Management and update features and information
Claim Cin7 Inventory Management and update features and information
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Claim RetailGraph and update features and information