ChurnlyChurnly Technologies
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Related Products
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About
Churnly’s artificial intelligence gathers customer data and predicts which customers are likely to churn at each stage of the journey. Our software identifies patterns which determine why a customer may leave, helping you take the necessary action to retain them before it’s too late. Churnly views each seat as a sub-customer, which enables you to quickly understand what revenue is at risk for every paying seat. Activity and engagement are key indicators that your customers are successful with your product. Churnly uses Machine Learning to weight and track all user engagement across your product, giving you immediate insight to who is at risk and needs attention. Churnly’s predictive insights show you how much revenue you’re at risk of losing, and from whom, so your teams can intervene early, keep revenue and grow faster.
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About
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions.
Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
** Growth: Automatically identify growth, renewal, and upsell opportunities.
** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew.
** Customer Health: Identify and reduce at-risk customers.
** Automation: Playbooks and workflows automate white-glove tasks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2B companies looking for a customer churn software
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Audience
B2B SaaS companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs Customer 360° profiles Customer outreach directly from Custify Customer segmentation Tracking of customer lifecycles Automation / Playbooks Actionable task management Custom integrations Concierge onboarding
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChurnly Technologies
United Kingdom
www.churnly.ai/
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Company InformationCustify
Founded: 2017
Romania
www.custify.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
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