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About

Integrate all your customer data from any tech stack and get a clear overview of relevant data for each customer, including risk levels, churn rates, and usage trends. Unify your data to get a complete overview of your customers' health and trends. Use Churned's insights to take a proactive approach to fighting churn and identify the actions you should take to prevent customers from churning. AI-based health scores, key churn drivers, and next best actions. Automated alerts when a customer is at risk or an opportunity arises. Easy-to-understand results based on customer segments. Get automated alerts when a customer is at risk or an opportunity arises, and execute the right engagement proactively with customers in poor health. Maximize growth opportunities with the healthiest customers. Boost your business's growth with Churned's automated next-best product offerings and personalized customer contact channels.

About

Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to generate more revenue through their existing customer base

Audience

B2B SaaS Subscription Businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€199 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Churned
Founded: 2019
Netherlands
www.churned.io

Company Information

UserIQ
Founded: 2014
United States
www.useriq.com

Alternatives

Alternatives

Categories

Categories

Churn Prevention Supported
Customer Success Supported
Digital Analytics Supported
Product Analytics Supported
SaaS Management Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Not Supported
SaaS Operations Management Not Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Not Supported
Usage Tracking / Analytics Supported
Vendor Management Not Supported

Integrations

Amazon S3 Supported
Amplitude Supported
Chargebee Supported
Copernica Supported
Databricks Supported
Delighted Supported
Freshdesk Supported
Gmail Supported
Google Cloud BigQuery Supported
HubSpot CRM Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Stripe Supported
Teamleader Supported
Voyado Supported
Younium Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Amplitude Not Supported
Chargebee Not Supported
Copernica Not Supported
Databricks Not Supported
Delighted Not Supported
Freshdesk Not Supported
Gmail Not Supported
Google Cloud BigQuery Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Mixpanel Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Segment Not Supported
Stripe Not Supported
Teamleader Not Supported
Voyado Not Supported
Younium Not Supported
Zendesk Not Supported
Claim Churned and update features and information
Claim Churned and update features and information
Claim UserIQ and update features and information
Claim UserIQ and update features and information