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About

ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.

About

Integrate all your customer data from any tech stack and get a clear overview of relevant data for each customer, including risk levels, churn rates, and usage trends. Unify your data to get a complete overview of your customers' health and trends. Use Churned's insights to take a proactive approach to fighting churn and identify the actions you should take to prevent customers from churning. AI-based health scores, key churn drivers, and next best actions. Automated alerts when a customer is at risk or an opportunity arises. Easy-to-understand results based on customer segments. Get automated alerts when a customer is at risk or an opportunity arises, and execute the right engagement proactively with customers in poor health. Maximize growth opportunities with the healthiest customers. Boost your business's growth with Churned's automated next-best product offerings and personalized customer contact channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS Subscription Businesses

Audience

Businesses searching for a solution to generate more revenue through their existing customer base

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€199 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChurnZero
Founded: 2015
United States
churnzero.net

Company Information

Churned
Founded: 2019
Netherlands
www.churned.io

Alternatives

Alternatives

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Segment Supported
Zendesk Supported
Zoho CRM Supported
Delighted Not Supported
Google Cloud BigQuery Not Supported
Hightouch Supported
Klaviyo Not Supported
Pendo Supported
Salesforce Agentforce Service Supported
Slack Supported
Stripe Not Supported
Synthesia Supported
Younium Not Supported
Zoho Directory Supported

Integrations

Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Segment Supported
Zendesk Supported
Zoho CRM Supported
Delighted Supported
Google Cloud BigQuery Supported
Hightouch Not Supported
Klaviyo Supported
Pendo Not Supported
Salesforce Agentforce Service Not Supported
Slack Not Supported
Stripe Supported
Synthesia Not Supported
Younium Supported
Zoho Directory Not Supported
Claim ChurnZero and update features and information
Claim ChurnZero and update features and information
Claim Churned and update features and information
Claim Churned and update features and information