+
+

Related Products

  • Sogolytics
    870 Ratings
    Visit Website
  • Eurekos
    94 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • Nexcess Digital Cloud
    205 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • CrankWheel
    229 Ratings
    Visit Website
  • Pipefy
    592 Ratings
    Visit Website
  • NinjaOne
    6,017 Ratings
    Visit Website
  • Qminder
    340 Ratings
    Visit Website
  • Atera
    2,141 Ratings
    Visit Website

About

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

About

Skalin is the next-generation Customer Success Platform built for B2B SaaS mid-market teams — typically Customer Success teams of 1 to 15 people who find platforms like Gainsight too heavy and too costly, but want more than a spreadsheet or a repurposed CRM. Skalin brings together all your customer data, makes sense of it with AI, and gives your team the clarity to protect revenue and grow accounts. The 360° Customer View replaces five scattered tabs with a single source of truth. The Smart Health Score, self-calibrated by AI, surfaces the early warning signs of churn. Skalin AI reads every touchpoint, answers questions about any account instantly, and prepares your meetings in seconds. Automated Playbooks trigger the right action from account signals, and the Client Portal keeps teams and customers aligned. Live in under a month, setup included, no dedicated admin. Rated 4.9/5 on G2 and Capterra. Transparent public pricing from €569/month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises seeking a SaaS platform to manage and retain customers

Audience

B2B SaaS mid-market companies with Customer Success teams of 1 to 15 people.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$399
This pricing is per month for 1-4 users
Free Version
Free Trial

Pricing

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Churn360
Founded: 2020
United Kingdom
churn360.com

Company Information

Skalin
France
www.skalin.io

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks
Freshsuccess

Freshsuccess

Freshworks

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Chargebee
Gmail
Microsoft Outlook
Pipedrive
Segment
Stripe
Zendesk
Aircall
CloudTalk
Freshchat
Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Mixpanel
Recurly
Salesforce
Sellsy
Zapier

Integrations

Chargebee
Gmail
Microsoft Outlook
Pipedrive
Segment
Stripe
Zendesk
Aircall
CloudTalk
Freshchat
Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Mixpanel
Recurly
Salesforce
Sellsy
Zapier
Claim Churn360 and update features and information
Claim Churn360 and update features and information
Claim Skalin and update features and information
Claim Skalin and update features and information