Churn360 vs. Relativity6 Comparison


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About Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.	About Use Relativity6 to Understand and Predict Customer Behavior. Identify and Keep your best customers. Cross-sell and Up-sell at the right time. Reduce monthly churn by .5 - 1%. Relativity6's Knowledge Graph is a massive data store used to contextualize customer behavior, outside of your internal data. The Knowledge Graph is built on a graph database with over 1.5TB of contextual data points, that help overcome challenges like data sparsity and uneven data sampling. Relativity6’s high performance, flexible infrastructure lets your team run experiments and learn fast without the heavy up-front investment. ‍ Trends and insights are surfaced quickly and our algorithms run on GPUs that rip through large datasets. Too many companies selling AI and Machine Learning try to hide everything behind the word "proprietary". But no one understands your business better than you. ‍ So we built Marvin as an open platform, designed to make it easy to collaborate with your data science team.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises seeking a SaaS platform to manage and retain customers	Audience Companies that want to understand and predict customer behavior
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $399 This pricing is per month for 1-4 users Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Churn360 Founded: 2020 United Kingdom churn360.com	Company Information Relativity6 Founded: 2016 United States www.relativity6.com
Alternatives Customerscore.io	Alternatives involve.ai
Skalin	Qymatix Predictive Sales Qymatix Solutions GmbH
ChurnZero	CustomerGauge
Cuoral	VOZIQ AI
VOZIQ AI View All	FunnelStory View All
Categories AI Customer Success Supported Churn Prevention Supported Customer Success Supported	Categories AI Customer Success Supported Churn Prevention Supported Customer Loyalty Supported Customer Success Supported Predictive Analytics Supported Upsell & Cross-Sell Supported
Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Supported Revenue Management Supported Usage Tracking / Analytics Supported Win / Loss Analysis Supported
Integrations Aircall Supported Chargebee Supported CloudTalk Supported Freshchat Supported Freshdesk Supported Freshsales Supported Gmail Supported Microsoft Outlook Supported Pipedrive Supported Recurly Supported Segment Supported Stripe Supported SurveyMonkey Supported Zendesk Supported Zoho CRM Supported Zoho Mail Supported Show More Integrations View All 16 Integrations	Integrations Aircall Not Supported Chargebee Not Supported CloudTalk Not Supported Freshchat Not Supported Freshdesk Not Supported Freshsales Not Supported Gmail Not Supported Microsoft Outlook Not Supported Pipedrive Not Supported Recurly Not Supported Segment Not Supported Stripe Not Supported SurveyMonkey Not Supported Zendesk Not Supported Zoho CRM Not Supported Zoho Mail Not Supported Show More Integrations
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