Chowly

Chowly

3.3 out of 5 stars
Chowly PayoutBack

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Chowly:

About

Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com
PayoutBack:

About

PayoutBack is a web-based financial report review tool for U.S. restaurants using DoorDash and Uber Eats. It parses supported CSV reports and brings error charges, amounts, dates, and related sales, fees, credits, and payouts into a dashboard. The service flags charges for review, estimates dispute deadlines, sends reminders, and prepares draft dispute text. Restaurant owners review the source records and evidence, then submit disputes themselves through DoorDash Merchant Portal or Uber Eats Manager. PayoutBack does not request portal passwords or file disputes on users' behalf. Users can track filed and resolved disputes and compare recovered amounts with subscription costs. A free CSV scan is available without an account; saving charges and receiving reminders requires a paid subscription after a 14-day card-required trial. Eligibility and reimbursement are determined by the delivery platforms, and recovery is not guaranteed. PayoutBack is not affiliated with DoorDash or Uber Eats.
Chowly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
PayoutBack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chowly:

Audience

Restaurants that want to integrate delivery platforms with their POS
PayoutBack:

Audience

US restaurant owners using DoorDash and Uber Eats
Chowly:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
PayoutBack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Chowly:

API

Offers API Not Supported
PayoutBack:

API

Offers API Not Supported
Chowly:

Screenshots and Videos

PayoutBack:

Screenshots and Videos

No images available
Chowly:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
PayoutBack:

Pricing

$19/location/month
$19/location/month, plus applicable taxes. The 14-day Pro trial requires a payment card and can be canceled before it ends. A free CSV scan is available without an account or card, but there is no free plan.
Free Version Not Supported
Free Trial Supported
Chowly:

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.1 / 5
support 3.1 / 5
PayoutBack:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Chowly:

Pros & Cons from Real Users

Pros

  • Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update.
  • We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise.
  • Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager.
  • Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners.
  • I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away.

Cons

  • I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website.
  • My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this!
  • Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account.
  • Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration.
  • Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.
Chowly:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
PayoutBack:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Chowly:

Company Information

Chowly
Founded: 2015
United States
chowly.com
PayoutBack:

Company Information

PayoutBack
Israel
payoutback.com
Chowly:

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Chowly:

Categories

Food Delivery Supported
Integration Supported
Online Ordering Supported
Restaurant POS Supported
PayoutBack:

Categories

Chowly:

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Not Supported
Web Services Not Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Not Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported
Chowly:

Integrations

DoorDash Supported
Uber Eats Supported
CaterZen Supported
Caviar Supported
Oracle MICROS POS Supported
Revel Systems Supported
Rezku Point of Sale Supported
Sauce Supported
Sharebite Supported
SpeedLine Pizza POS Supported
SpotOn Supported
Square Appointments Supported
Square Payments Supported
Square Payroll Supported
Square for Restaurants Supported
Square for Retail Supported
Toast Kitchen Display System Supported
Toast POS Supported
Zuppler Supported
me&u Supported
PayoutBack:

Integrations

DoorDash Supported
Uber Eats Supported
CaterZen Not Supported
Caviar Not Supported
Oracle MICROS POS Not Supported
Revel Systems Not Supported
Rezku Point of Sale Not Supported
Sauce Not Supported
Sharebite Not Supported
SpeedLine Pizza POS Not Supported
SpotOn Not Supported
Square Appointments Not Supported
Square Payments Not Supported
Square Payroll Not Supported
Square for Restaurants Not Supported
Square for Retail Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
Zuppler Not Supported
me&u Not Supported
Chowly:
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Claim Chowly and update features and information
PayoutBack:
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