Chowly vs. OrderOut Comparison


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About Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com	About OrderOut integrates third-party food delivery orders from services like UberEats, DoorDash, Grubhub, ChowNow, and Wix directly into your Clover or Square POS system. We are the best-rated delivery integration app on Clover. We offer an absolutely FREE plan, allowing you to seamlessly integrate your UberEats orders into your Clover system with no credit card required and same-day onboarding. Our flexible month-to-month solution ensures that you stay informed about the status of your third-party food delivery orders, allowing you to focus on running your restaurant. Orders are automatically accepted and sent directly to your POS, eliminating the need to manage multiple delivery tablets. We are the only aggregator that supports clover KDS. OrderOut automates and optimizes your third-party food delivery operation, freeing you to focus on what you do best: running your restaurant Manage your in-store order with Clover Dining and all your deliveries with Order Out
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Restaurants that want to integrate delivery platforms with their POS	Audience Food Delivery platform for businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Free ($0/mo) - FREE plan: Clover POS + Uber Eats integration - Essential at $69.99 per month: Uber Eats, Doordash, Grubhub, ChowNow, Wix - Standard Plan at $89.99 per month: Uber Eats, Doordash, Grubhub, ChowNow, Wix + Premium features Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 3.3 / 5 ease 3.7 / 5 features 3.3 / 5 design 3.1 / 5 support 3.1 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 5.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update. We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise. Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager. Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners. I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away. Cons I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website. My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this! Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account. Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration. Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.	Pros & Cons from Real Users Pros When it's up and running it works great, if you get it working don't ever make a change. Beware!!!!! Cons Zero customer support. Impossible to get in touch with them, zero communication. Have a chat line that sits there unanswered, leave voicemails no return calls and emails that get responded to weeks later all while your system is offline or crashing. Dealing with them has been one of the most frustrating parts of my day, Have 21 more locations opening in 30-45 days that we are looking for another company to deal with.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Chowly Founded: 2015 United States chowly.com	Company Information OrderOut Founded: 2018 United States www.orderout.co
Alternatives Craver	Alternatives Restolabs
ChowNow	Foodticket
Olo	SpotnEats Uplogic Technologies
Restolabs	DinerDaddy
OrderOut View All	CloverWoo View All
Categories Food Delivery Supported Integration Supported Online Ordering Supported Restaurant POS Supported	Categories Food Delivery Supported Integration Supported Point of Sale Supported
Food Delivery Features Delivery Tracking Not Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Integration Features Dashboard Supported ETL - Extract / Transform / Load Not Supported Metadata Management Not Supported Multiple Data Sources Not Supported Web Services Not Supported Show More Features Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported Restaurant POS Features Delivery Management Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported	Food Delivery Features Delivery Tracking Supported Dispatch Management Not Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Not Supported Integration Features Dashboard Supported ETL - Extract / Transform / Load Not Supported Metadata Management Supported Multiple Data Sources Supported Web Services Supported Show More Features Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Not Supported Discount Management Not Supported eCommerce Integration Not Supported Electronic Signature Not Supported Gift Card Management Not Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Not Supported
Integrations DoorDash Supported Uber Eats Supported CaterZen Supported Caviar Supported ChowNow Not Supported Grubhub Not Supported Postmates Not Supported Revel Systems Supported Rezku Point of Sale Supported Sauce Supported Sharebite Supported SpeedLine Pizza POS Supported Square Appointments Supported Square Payments Supported Square Payroll Supported Square for Retail Supported Toast Kitchen Display System Supported Toast POS Supported Wix Not Supported me&u Supported Show More Integrations View All 20 Integrations	Integrations DoorDash Supported Uber Eats Supported CaterZen Not Supported Caviar Not Supported ChowNow Supported Grubhub Supported Postmates Supported Revel Systems Not Supported Rezku Point of Sale Not Supported Sauce Not Supported Sharebite Not Supported SpeedLine Pizza POS Not Supported Square Appointments Not Supported Square Payments Not Supported Square Payroll Not Supported Square for Retail Not Supported Toast Kitchen Display System Not Supported Toast POS Not Supported Wix Supported me&u Not Supported Show More Integrations View All 6 Integrations
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