Chowly vs. InTouchPOS Comparison


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About Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com	About InTouchPOS® software applications provide you with the tools necessary to efficiently operate a quick service or table service restaurant. The InTouchPOS® award winning Back Office solution is a Windows-based software package designed to help you devote less of your time to back office administration. InTouchPOS® Enterprise users have unparalleled support for large-scale geographical data visualization that is all backed by our proven, embeddable, enterprise-ready reporting engine. InTouchPOS® Online Ordering comes packed with many features to help restaurants and catering companies increase their sales, efficiency, and accuracy when taking orders. Let the InTouchPOS® call center handle all your phone orders remotely leaving you more time to satisfy your customers. Engage and entertain customers with exciting visual promotions while increasing profits and generating more revenue for your business.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Restaurants that want to integrate delivery platforms with their POS	Audience POS system for businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.3 / 5 ease 3.7 / 5 features 3.3 / 5 design 3.1 / 5 support 3.1 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update. We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise. Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager. Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners. I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away. Cons I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website. My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this! Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account. Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration. Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Chowly Founded: 2015 United States chowly.com	Company Information InTouchPOS Founded: 1988 United States www.intouchpos.com
Alternatives Craver	Alternatives TouchBistro
ChowNow	TouchSuite
Olo	EmaginePOS
Restolabs	DSO RESTAURANTS 8.0 DSO SOFTWARE
OrderOut View All	Smooth Restaurants View All
Categories Food Delivery Supported Integration Supported Online Ordering Supported Restaurant POS Supported	Categories Restaurant POS Supported
Restaurant POS Features Delivery Management Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported Show More Features Food Delivery Features Delivery Tracking Not Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Integration Features Dashboard Supported ETL - Extract / Transform / Load Not Supported Metadata Management Not Supported Multiple Data Sources Not Supported Web Services Not Supported Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported	Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Not Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Not Supported
Integrations Caviar Supported DoorDash Supported QuickBooks Online Not Supported Revel Systems Supported Rezku Point of Sale Supported Sauce Supported Sharebite Supported SpeedLine Pizza POS Supported SpotOn Supported Square Appointments Supported Square Payments Supported Square Payroll Supported Square for Restaurants Supported Square for Retail Supported Toast Kitchen Display System Supported Toast POS Supported Uber Eats Supported Zuppler Supported me&u Supported Show More Integrations View All 20 Integrations	Integrations Caviar Not Supported DoorDash Not Supported QuickBooks Online Supported Revel Systems Not Supported Rezku Point of Sale Not Supported Sauce Not Supported Sharebite Not Supported SpeedLine Pizza POS Not Supported SpotOn Not Supported Square Appointments Not Supported Square Payments Not Supported Square Payroll Not Supported Square for Restaurants Not Supported Square for Retail Not Supported Toast Kitchen Display System Not Supported Toast POS Not Supported Uber Eats Not Supported Zuppler Not Supported me&u Not Supported Show More Integrations View All 2 Integrations
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