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About

Commission-free online ordering, built just for your restaurant. Your brand. Your customers. Your online ordering system. Powered by ChowNow. Running a restaurant is hard. ChowNow makes it easier by offering online ordering tools that help restaurants thrive. Everything we build puts eateries and their customers first. We think local and operate commission-free. Need an ordering system for pickup, delivery, curbside, or dine-in? We’ve got you. Keep pace with the big brands and grow your customer base–all commission-free. Connect directly with new customers to receive orders from an expanding list of the world’s most popular sites and apps. Turn occasional diners into repeat customers with valuable data, marketing expertise, and a large library of marketing tools. Streamlining operations is a snap with our proprietary hardware, software, and industry-leading partnerships. We love hearing from the hardworking people who keep restaurants running.

About

Smooth Commerce is an all-in-one digital ordering, customer marketing, and loyalty platform tailored for restaurants. It empowers restaurant operators to regain control over the customer experience, promoting profitable sales growth by reducing reliance on high-cost third-party marketplaces. The platform offers web ordering and custom-branded native mobile apps, enabling customers to place orders for pickup or delivery directly through the restaurant's digital channels. Integrated loyalty programs and marketing tools allow for personalized customer engagement, fostering repeat business and increased basket sizes. Smooth Commerce's operational tools, including seamless integrations with point-of-sale systems and delivery service providers, enhance efficiency and streamline workflows. The Merchant Portal provides real-time analytics and reporting, offering insights into customer behavior and sales performance to inform strategic decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants that want an online ordering system and app custom built for their brand

Audience

Restaurant chains interested in a tool to enhance their digital presence and streamline their online ordering operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The way it allows you to connect directly with the customer by providing you with your own app has to be one of the best things that ChowNow can offer to any restaurant, not only are we in direct contact with customers which helps to provide a better experience and have better feedback, but it also allows you to lower costs by not having to rely on other applications.

Cons

  • There is nothing I dislike about ChowNow, it is easy to use, the support and help they provide is excellent and if there is any problem, they are always there to solve it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChowNow
Founded: 2011
United States
chownow.com

Company Information

Smooth Commerce
Founded: 2012
Canada
smooth.tech/

Alternatives

Alternatives

PAR

PAR

PAR Technology

Categories

Categories

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Integrations

BentoBox
Cartwheel
Foodhub
HubWorks Retail Task Management System
Hubworks
OVVI POS
OrderOut
Ordermark
Otter
Parseur
Shipday
Square POS
Squarespace
Stripe Data Pipeline
WordPress
Zip Forecasting
vGrubs

Integrations

BentoBox
Cartwheel
Foodhub
HubWorks Retail Task Management System
Hubworks
OVVI POS
OrderOut
Ordermark
Otter
Parseur
Shipday
Square POS
Squarespace
Stripe Data Pipeline
WordPress
Zip Forecasting
vGrubs
Claim ChowNow and update features and information
Claim ChowNow and update features and information
Claim Smooth Commerce and update features and information
Claim Smooth Commerce and update features and information